The trend of sharing snaps with acquaintances is increasing the popularity of Snapchat day by day. The cool filters of Snapchat are amazing and unique. Snapchat is being used worldwide and a lot of users are joining it every day. But a few users are facing problems while using Snapchat and keep on asking why does my Snapchat keep saying please check your connection? Snapchat is crashing on the iPhone and complaints from iPhone users regarding ‘Why Does My Snapchat Keep Saying Please Check Your Connection’ is flooding the internet. Let’s get a solution to this issue. Below are a few methods that can work out for you to fix your login or any other issues on Snapchat.
Method 1: Restart The Application
The temporary bugs in Snapchat can be the reason for connectivity issues. You can restart the application to reload the complete resources of the app.
On Android:
- Step 1: Use App Switcher for restarting the app.
- Step 2: Open the recently opened application on your device.
- Step 3: Swipe right until you see Snapchat.
- Step 4: Swipe up the app and relaunch it.
- Step 5: Check if the connection issues persist.
For iOS With All-Screen Display
- Step 1: If the app switcher shows Snapchat, swipe it up from the bottom of the screen.
- Step 2: Find out Snapchat from the available list.
- Step 3: Drag the app in an upward direction to remove it from the list.
For iOS Devices With Home Button
- Step 1: Press and hold on to the home button twice until the app switcher is displayed.
- Step 2: Follow steps 2 & 3 that we have mentioned for iOS devices with an all-screen display.
Method 2: Switch Off VPN
VPNs are third-party applications that function to secure your online data. They hide your default IP address to cover your real identity and secure sensitive information by filtering up the data. Nevertheless, this can create instability. The instability in the network results in the connection error in Snapchat. That’s why it’s suggested to turn off VPN if you are trying to log in or access other features of Snapchat on your device.
Also Read: Snapchat Trick: How To Change The Streak Emoji
Method 3: Update The App
Developers make sure that their inventory application must run in order and therefore they always push the app with updates at regular intervals. If you forgot to update the app, check if there’s any update and if yes, then update the app there and then avoid any error because the previously installed version might consist of bugs that are creating troubles for you. To update Snapchat on Android follow the steps mentioned below :
For Android Users:
- Step 1: From the Google Play Store, click on your profile.
- Step 2: Go for the option of ‘Manage Apps and Device’.
- Step 3: There will be a list of ‘Updates available’, look out for Snapchat and hit the update button present next to Snapchat.
For iOS Users:
- Step 1: Launch the App Store on your iOS device and tap on the profile.
- Step 2: Look out for Snapchat from the available list of app updates and hit the update button to install the latest version.
Method 4: Clear Snapchat Cache
The cache is the temporary data of the device application stored in your device that helps the app run fast. But if the cache increases, it becomes difficult to download heavy files at speed. If you are facing any issues regarding Snapchat, try to remove the cache of the app with the steps mentioned below:
- Step 1: Add Snapchat to your device’s home screen.
- Step 2: Press the Snapchat icon for a long time and tap on the option of ‘App info’.
- Step 3: Visit the ‘Storage tab’.
- Step 4: Now you have to tap on the option of ‘Clear Cache’.
- Step 5: The device needs a restart. At last, check if your issue got fixed.
Method 5: Reinstalling Snapchat
If the above-mentioned solutions are not working up to the mark, we prefer to reinstall the app. Maybe the recent version consists of corrupted files that cannot be repaired and reinstallation is needed. To reinstall the app follow the steps mentioned below:
- Step 1: Add Snapchat to your device’s home screen.
- Step 2: Press and hold on to the icon until you see the option of the selection menu.
- Step 3: Finally, choose the option of ‘Uninstall’ on an Android device and ‘Remove App’ on an iOS device to uninstall.
- Step 4: Go to the Play Store (Android) or App Store (iOS) and reinstall Snapchat.
Also Read: How To Reset Your Snapchat Password Without Email Or Phone Number
Method 6: Ensure Proper Network Connectivity
The answer to your question ‘Why Does My Snapchat Keep Saying Please Check Your Connection’ lies in your Internet Connectivity. To confirm if your internet connection is running slow, test the network on ‘Fast.com’ to measure the uploading and downloading bandwidth. If there’s an issue with your network, there’s an urgent need to fix the modem or router by restarting it by following the steps mentioned below:
- Step 1: Disconnect the router or modem from an electricity source and keep it off for a few minutes.
- Step 2: Perform the network test again and check if you have solved the network connection. If not, connect with your nearby network provider to fix the problem.
Method 7: Network Permission Check
If Snapchat does not have access to the network, you might experience connection issues. Visit the page Snapchat permission to make sure you have permitted the app to access your network.
On Android:
- Step 1: Launch the app to visit your profile.
- Step 2: Visit the settings of your app.
- Step 3: Look out for the option of ‘privacy’ and open ‘permissions’.
- Step 4: Check if you have granted permission for the same.
On iOS:
- Step 1: Look out for your profile after opening the app.
- Step 2: Visit the settings of your app.
- Step 3: Look out for the option of Additional Services.
- Step 4: Choose the option of ‘Manage’ and then tap on ‘Permissions’.
- Step 5: Check if you have granted permission for the same.
Method 8: Report The Issue To Snapchat
If you are unable to fix the connection issues, visit the support page of the app and report your problem. You need to add every detail related to your issues such as the information related to your device and the account that you are using so that the support team can quickly solve the issue.
Also Read: Fix Tap To Load Problem On Snapchat In Quick Time
Conclusion
Why does my Snapchat keep saying please check your connection? With the solutions, we have defined the basic reasons as well. If you are well aware of the reasons, then finding a solution is not a difficult task anymore. Try and apply it and see the difference if it works.