In 2023, Trust Research Advisory awarded PhonePe as the Most Trusted Brand for Digital Payments which is a remarkable achievement for PhonePe. Since its launch till 2023, they have witnessed tremendous growth and revenue due to millions of people using this online platform for making payments, paying bills, recharging DTH or mobile number, etc. Not only this now you also book movie tickets, invest in stocks etc, shop online. The never-ending bunch of features offered by PhonePe makes it stand out from its competitors like Paytm, Google Pay, etc.

Now if you’re using PhonePe regularly you’ll have a transaction history for every transaction you send or receive on your account. Some transactions might be confidential and you wouldn’t want someone else to know about it. In such cases, you can delete PhonePe history permanently from your account. This guide is all about removing a transaction history, deleting the PhonePe account, multiple bank accounts, etc which will be of great help if you’re looking to remove some information from PhonePe or the entire account.

Efficient Methods To Delete PhonePe History: Personal and Business Account

Even though there are advancements in technology & various new techniques that have been launched, there’s no such huge roadmap of methods (except one) using which you can delete your PhonePe transaction history in one go. Whether it’s a chat or transaction history, you have to contact PhonePe Customer Support to get it removed from the app. You can follow the below-mentioned steps & contact the support team to delete the PhonePe transaction history selected by you. The steps are very seamless & are the same for iPhone & Android users, so there’s no hassle behind it.

For PhonePe New Version Users:

• Step 1: Open the PhonePe app and enter your registered mobile number and 4-digit password to log in

• Step 2: Tap on the ‘Contact Support’ option, write your problem in detail within the box and send it to PhonePe customer care. A new ticket will be raised on your request and a PhonePe representative will get in touch with you to confirm and delete PhonePe history from your account

For PhonePe Old Version Users:

The first two steps are similar and later you need to follow the instructions listed below if you’re using an outdated PhonePe version and haven’t switched to a new version yet. A suggestion from us, if you’re an active PhonePe user then keep updating your app regularly as it assists in bug fixes and glitches removal.

• Step 3: Opt for the “History” to review all your PhonePe transaction details. This option is visible at the bottom screen area
• Step 4: Choose the transaction you wish to delete from your PhonePe personal or business account
• Step 5: Click the ‘Contact Support’ button
• Step 6: State the reason in the chat box due to which you’re willing to delete PhonePe history and click on the Send button. PhonePe will raise a ticket request for your issue and will get in touch with you in a day to confirm. Your transaction history will be deleted after your final approval.

Also Read: Digitizing Payment Mode: How To Change Payment Method On Amazon Prime Video

Permanently Delete PhonePe Account: Personal and Business

If your PhonePe account is no longer of use or you’re switching to some other platform for sending and receiving online payments then it’s better to delete the PhonePe account. You can permanently remove your account and uninstall it from your device. Here’s the step-by-step guide for deleting a personal and business PhonePe account.

Method 1: Through Mobile App {Personal Account}

• Step 1: Go to your PhonePe account and tap on the ‘?’ icon at the top. A help screen page will appear in front of you
• Step 2: Opt for ‘My Account and KYC’ > ‘Account Related Issues’ from the menu
• Step 3: Go ahead & select the ‘Delete my PhonePe Account’ option
• Step 4: Proceed further by tapping on the ‘Deactivate PhonePe Account’ option & enter your linked mobile number
• Step 5: Continue to delete your PhonePe account by selecting the ‘Issues’ option & choosing the reason to delete the PhonePe account
• Step 6 (Optional): If nothing suits your interest, then tap on the ‘Other Issues’ option and state the relevant reason
• Step 7: Lastly, tap on the ‘Send’ option & click on ‘Done’ to mark the final confirmation of deleting your PhonePe account

Method 2: From Official Website {Personal Account}

• Step 1: You have to visit the PhonePe official website from your phone or PC
• Step 2: Tap on the ‘My Account’ option, available at the bottom area of the screen
• Step 3: Go for the ‘Help’ option from the Page menu to continue
• Step 4: Choose Other Topics > Account
• Step 5: Tap on ‘Delete’ & select ‘Contact Us’ from the shown primary menu
• Step 6: Mention the reason for deleting the PhonePe account & give the final confirmation for this process

Simple Steps To Delete PhonePe UPI ID, Multiple Bank Accounts & Cards

You can add numerous bank accounts, debit/credit card details, UPI ID to your PhonePe account to receive payments from different sources. If you’re a business owner then you must have added many but if someday you close any of your bank accounts or card then it’s advised to remove them to avoid unnecessary confusion. For clarity, it’s good to add only one or two bank accounts, card, and UPI ID details. All the necessary steps for each problem have been outlined below:

Steps for multiple accounts removal PhonePe account:

• Step 1: Visit the “My Account” section in the PhonePe app or website
• Step 2: Search for the Bank Accounts option and click. All your bank account details linked with your PhonePe account will be visible in front of you
• Step 3: Select the bank account that is supposed to be removed and tap on Unlink to remove the specific bank account permanently from your PhonePe account

To remove card details from your PhonePe account:

• Step 1: Click on your PhonePe profile icon
• Step 2: Select Payment Methods > Debit & Credit Card
• Step 3: Choose the card for removal
• Step 4: Lastly hit on the Remove Card option to delete that debit/credit card

Temporarily deactivate or remove PhonePe UPI ID:

• Step 1: Go to the PhonePe home screen and click on your profile picture
• Step 2: Navigate towards the right area to choose a bank account from the “Payment Methods” option
• Step 3: Find the bin symbol beside the UPI ID and click on it. Your UPI ID will be deactivated for a certain period or deleted forever

Also Read: How To Monitor Your PayPal Login Activity For Better Security: Safety Check

Process To Deactivate Your PhonePe Wallet

You can just close or delete your PhonePe wallet if you don’t use it much rather than deleting your PhonePe account. Before doing so make sure you have no balance in your wallet, haven’t topped up your wallet in the last 7 days via debit card, don’t have any refunds or payments pending, and have no bank accounts linked to PhonePe. The steps to do are listed below:

• Step 1: Select the “Close Wallet” option and the reason for which you want to deactivate or delete the wallet
• Step 2: Click on “Confirm and Deactivate Wallet” > Deactivate Wallet. Your PhonePe wallet will be closed successfully

Download Your PhonePe Business Account Transaction Report

You can also delete PhonePe history after downloading your transaction report if you’re a business owner. This way you’ll have a track of records, revenue generated, and loss (if any). Unfortunately, personal account holders cannot access this service. Implement these steps to download the full transaction history report via the PhonePe App or business website.

Through PhonePe Business App

• Step 1: Click the “History” option at the right bottom
• Step 2: Scroll to the left and tap on the “Settlements” option
• Step 3: Tap on the date for which you want to receive the transaction settlement report
• Step 4: Click on the ‘Yes’ pop-up and in a few seconds your report will be downloaded to your device for review. You can get this report printed or use it for calculating expenses manually

Through PhonePe Business Website

First, complete the login procedure and then tap on the “Get Your Report” option. Look for the Settlements option and you’ll now have to choose a date for which you want the settlement report from PhonePe. If you want the report to be downloaded automatically then tap on the Report ID option.

Conclusion

PhonePe is amongst the leading online payment platforms in India and has more than 491 million users who registered for PhonePe in the 3rd quarter of 2023. As this app has a large customer base, it makes sure to provide top-notch features and services to its loyal customers. Likewise,in this article we discussed a useful feature,i.e, deleting PhonePe history for user information and guidance. Do let us know if you find this article useful by any means.