WhatsApp is an essential tool for communication in the fast-paced digital era where technology has a profound impact on every aspect of our lives. The WhatsApp app is well known in this domain, with voice calling, video calling, and even business account features. This guarantees that important chat data is kept safe and offers a smooth experience for users to interact with friends and family. But occasionally, users experience the annoying situation where their WhatsApp backup becomes stuck or takes an extremely long time to finish. There are multiple reasons why a WhatsApp backup gets stuck. These consist of inadequate phone storage, network problems, software conflicts, out-of-date phone firmware, and internal WhatsApp app bugs. Troubleshooting each possible problem separately is advised rather than trying to identify a single cause. Consequently, whether you’re using an iPhone or an Android smartphone, we’ll go over each of the several approaches for troubleshooting the WhatsApp backup issue in this post.
Resolve WhatsApp Chat Backup Stuck On iOS With 7 Fixes
First, we cover the iOS side and see why your WhatsApp chat backup might be stuck on Apple devices. There are a number of ways to fix this problem on an iPhone, and we explore all of them below.
Fix 1: Look For Internet Connection
WhatsApp needs a stable internet connection for backup, and an improper or poor connection can make the WhatsApp chat backup get stuck. Make sure you are connected to a reliable network connection and switch between Wi-Fi and Mobile Data if required to ensure the best connectivity for WhatsApp chat backup to not get stuck.
Fix 2: Restart Your iPhone
This is the simplest fix but it often solves lots of problems, including WhatsApp chat being stuck on an iPhone. Simply hold down your power button and when prompted, click on the restart option. If this fails, try the other methods.
Fix 3: Activate iCloud Drive Option
Sometimes the iCloud not being turned on could cause the trouble of WhatsApp chat backup not working or being stuck on an iPhone. To fix it, follow these steps:
- Step 1: Open the Settings app.
- Step 2: On the top, click and open the option containing your name.
- Step 3: Here, navigate to iCloud.
- Step 4: In iCloud, you will see the option of iCloud Drive. Turn it off and on as required.
Fix 4: Check For iCloud Space
It could be that the issue is not iCloud Drive, but simply that you do not have enough space left in your iCloud. This will result in all backups being stopped, thus resulting in WhatsApp chat backup being stuck. Here is how you can check how much space is left in your iCloud:
- Step 1: Open the Settings app.
- Step 2: On the top, click and open the option containing your name.
- Step 3: Here, navigate to iCloud.
- Step 4: In the Manage Storage section, you can verify your cloud storage. Check if you have ample storage and delete some older backups or files if needed to clear space.
Also Read: Recover Deleted WhatsApp Messages Without Backup: Android & iOS
Fix 5: Opt For iOS Software Update
Sometimes old firmware can cause problems with software, and cause issues such as WhatsApp chat being stuck on the iPhone. Thus it is important to always update your iOS software so that this can be avoided. Here’s how you can do it:
- Step 1: Open the Settings app.
- Step 2: There, go to the General section.
- Step 3: In it, touch the Check for Software Updates option.
- Step 4: If there are any pending updates, your iPhone will prompt you to update it. Follow the instructions to update your iOS.
Fix 6: Backup WhatsApp Data Manually
There is also a way to backup WhatsApp data if the automatic WhatsApp chat data keeps getting stuck. You can back up your WhatsApp data manually through your iPhone too. This is how you can do it:
- Step 1: Open the Settings app.
- Step 2: Here, go to the Chats section.
- Step 3: Select the Backup Now option to start the manual backup.
Fix 7: Enable Mobile Data Backup For iCloud
Sometime due to poor Wi-Fi connection WhatsApp app on iPhone doesn’t work at all or stops frequently. Apple does not turn on mobile data backup by default, due to mobile data rates. However, you can do that to prevent WhatsApp chat from being stuck. This is how:
- Step 1: Open the Settings app.
- Step 2: On the top, click and open the option containing your name.
- Step 3: Here, navigate to iCloud.
- Step 4: In iCloud, you will see the option of iCloud Drive.
- Step 5: In iCloud Drive, enable the Use Mobile Data Option
6 Techniques To Fix WhatsApp Chat Backup Stuck On Android
Just like for Apple Devices, there are various ways to fix this issue on Android. There are a variety of ways to fix this problem, and we list them all individually below in detail, so you can choose which one works for you.
Fix 1: Restart Your Phone & WhatsApp App
Same as that on the iPhone, restarting Android can fix this issue too. Simply hold down your power button and when prompted, click on the restart option. If this fails, then go to WhatsApp and restart the app.
- Step 1: Open all the running apps on your phone. Usually, this is done by swiping up on the screen.
- Step 2: Find the WhatsApp card and then swipe up to remove it.
- Step 3: Launch the app again to check whether the error persists or not.
Also Read: How To Send Photos As Documents In WhatsApp In Easy Steps {Android & iOS Users}
Fix 2: Quit WhatsApp Beta Program
WhatsApp offers its beta program for select Android users, and you could be part of it. Although WhatsApp beta gets features earlier, it can also contain some bugs, such as the WhatsApp chat backup stuck problem. You can go to the Google Play Store and search for the WhatsApp app. There, if you are enrolled in it, then quit the beta program.
Fix 3: Remove Videos From WhatsApp Backup
Backing up videos takes much more time and memory to back up videos and it also might result in WhatsApp chat backup being stuck. So, you can choose to opt out of backing up videos from WhatsApp. Here is how to do it:
- Step 1: Open the WhatsApp application and in it, go to settings.
- Step 2: Under settings, go to Chats and then Chats Backup.
- Step 3: To minimize the size of the backup, turn off the “Include videos” option.
Fix 4: Update WhatsApp App
Sometimes the WhatsApp chat backup being stuck error can simply be caused by a glitch or bug in the WhatsApp software. If this is the case, a simple update of the WhatsApp application can fix the problems. You can simply open the Google Play Store app and search WhatsApp. If there are pending updates, download them and then launch the app again to see whether the problem is fixed or not.
Also Read: Transfer WhatsApp From Android To iPhone: 6 Useful Methods
Fix 5: Update Your Google Play Services
Google Play is the service provided by Google for managing apps and games on Android devices. However, the older version of Google Play Services could be causing problems with WhatsApp backup, causing it to be stuck on your Android devices. You can do this by simply going to the Google Play Store, going to Play Services and selecting the update option for the latest bug fixes.
Fix 6: Deleting Previous Backups On Google Drive
There could be a situation where WhatsApp has already backed up your data but it is getting conflicted due to old backups on Google Drive. You can delete the old backups so that the WhatsApp chat backup stuck error can be solved. Here is how you do it:
- Step 1: Open Google Drive from your phone.
- Step 2: On the left menu, click on storage.
- Step 3: Go to the backup section and then delete whichever backups are not necessary.
Final Words
In conclusion, keeping a smooth communication experience requires resolving a stuck WhatsApp chat backup. The fixes that are offered cover a range of possible problems, from network connectivity to app-specific settings, regardless of whether you’re using an iOS or Android smartphone. The first stages in fixing backup delays are making sure you have a reliable internet connection, controlling iCloud or Google Drive settings, and updating programs and firmware. By using these all-inclusive options, users may get over the difficulties presented by a stalled WhatsApp backup and guarantee the security of their priceless chat data in the rapidly changing world of online communication.