Delhi Metro is considered as one of the most important aspects for Delhites. If you’re someone who goes to office or college daily via Metro then you must be well aware of the fact that Delhi Metro is very much popular and convenient. Now for travelling in Delhi Metro you need a Metro Card. This card needs to be purchased the ticket counter which costs around Rs. 150 and an additional charge of Rs. 50 is taken as security for refunding in case of the physical damage. On a regular basis, you also need to recharge this card as per your convenience to access the mode of travelling via the Metro Station.
Offline Methods To Check Delhi Metro Card Balance
Through Automated Token Vending Machine ( ATVM )
Such machines are available only at the selected metro stations. One can check the balance of their Delhi Metro Card using the ATVM Machines available at the metro stations. The steps to check Delhi Metro Card Balance through the ATVM are described below for your assistance.
- Step 1: Search for an ATVM at the metro station
- Step 2: Proceed further by inserting your Delhi Metro Card inside the card reader slot of the ATVM
- Step 3: Click the Balance/Recharge option. Upon doing so, your existing balance will be depicted on the screen
- Step 4 (Optional): In case you don’t have enough balance, then tap on the ‘Recharge’ option and go forward with the mentioned instructions to recharge your card through ATVM
- Step 5: Once done with checking the balance & recharging your card, remove your card carefully from the machine
Through AVM Machine
It’s considered to be one of the easiest methods to check the balance of your Delhi Metro Card. As most of the Delhi Metro Stations have the availability of AVM Machine so one can easily check the balance of their Delhi Metro Card. Wondering how to recharge your Delhi Metro Card balance through an AVM well, here’s a step-by-step guide about the same. Follow these instructions accurately to know your card balance.
- Step 1: Locate AVM at the metro station
- Step 2: Insert your card into the AVM and let it read your card
- Step 3: Now tap on the ‘Enquiry’ button & next on the ‘Check Your Balance’ option. Once done, your balance will be visible on the screen
At the Departure/Exit
While swiping your ‘Delhi Metro Card’ on the machine while entering or exiting the metro station one can easily see the balance of their card flashing on the machine.
Contact Customer Care
It’s considered to be one of the most easiest and convenient method to check the details of the Delhi Metro Card. One can easily contact the Customer Care Desk present at the metro station and the executives will tell you about all the details of the Delhi Metro Card.
Well by now we’re aware of how to check the details of Delhi Metro Card offline. Now let’s talk about how these details can be checked online?
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Significant Benefits Of Checking Delhi Metro Card Balance
Delhi Metro is one of the busiest metro stations, providing fast & affordable transportation services to people from 5:30 am to 11:30 pm. A separate coach is also made for women to ensure their safety in the metro. It’s a basic mode of conveyance, and checking its balance is crucial if you’re a frequent metro user. Look at some of its advantages below & how it’s beneficial in the long run.
- Avoid long queues: If you check your balance daily and recharge it beforehand through online/offline methods, then you won’t have to stand in long queues at the metro station to check your balance through the AVM, ATVM, or Customer Care Helpdesk.
- Maintain Sufficient Balance: By doing so, you know your current balance and recharge it accordingly before your next travel. This way, you don’t run out of insufficient balance at the metro station. Recharging priorly is advised because at times, there are server errors due to which online recharge isn’t possible or there’s a long waiting line at AVM, ATVM or Customer Care to recharge metro card.
- Access Discounted Offers: Delhi Metro Rail Corporation often runs discounted offers, so if you keep a strong eye on your balance, you might get across these offers and can seamlessly check whether you fall under the eligibility criteria to avail one.
- Track Record Of Expenses: Knowing your balance also sorts your transportation expenses. You always know how much you’ve spent, what’s the metro fare for the route you’re travelling to & hence recharge according to it. Sticking to balance checking practice always helps in planning a decent travel budget, so it’s best to do it consistently.
- Facilitate Auto Top-Up Feature: The Auto-Pay feature works best for those who travel daily from the metro, like working professionals, college students, etc. You can set a limited amount, and once the balance goes below it, your metro card will be automatically recharged via the Auto-Pay feature.
- Keep Your Card Active: All Delhi Metro Cards come with an expiration date; hence it’s advised to review your balance regularly to ensure your card is active. DMRC states that it’s compulsory to use your Delhi Metro Card once in 6 months to avoid deactivation.
Recharge Your Delhi Metro Card Online & Offline
With so much discussion on how to check Delhi Metro Card Balance, it’s vital to know how to recharge it to avoid lengthy queues at the metro station. There are multiple online & offline methods to recharge, but online methods have a higher weight because the process is quick, hassle-free & gets completed in seconds. To reduce your queries, we have jotted down all the methods below in detail.
Through Delhi Metro Rail App
Checking your balance on the card is much easier as compared to the DMRC website. The app is user-friendly & convenient to use; hence you can know your balance details in a few minutes. The DMRC app is available for both, i.e., Android & iOS users. Follow the below-written steps to check your balance online through the DMRC app.
- Step 1: Install the DMRC app from the Play Store or App Store
- Step 2: Login and then search for the ‘Card Recharge’ option in the Home Screen
- Step 3: Now, enter your 8-digit card number and recharge amount
- Step 4: Choose the payment mode, make the final payment and then top up your card at the AVM
Delhi Metro Rail App
Through Paytm
Paytm app offers the easiest recharge procedure to Delhi metro card users. Follow a few simple steps & get your card recharged in a few minutes.
- Step 1: Firstly, open the Paytm app on your smartphone. If you don’t have one, then download it from the Play Store or App Store.
- Step 2: Type Metro in the Search bar
Metro
- Step 3: Choose ‘Delhi Metro’ option. Four options, i.e., Airport Express Line Ticket, Metro Ticket, Smart Card Recharge, and Trip Pass, will be demonstrated on the screen
Delhi Metro
- Step 4: Choose Smart Card Recharge, enter your 8-12 digit smart card number, and tap the ‘Proceed’ button. Once done, you’ll be notified about your recent smart card recharge
- Step 5: Tap your card on the nearest AVM for Top up
Use PhonePe
- Step 1: Open the PhonePe app or download it from the Play Store or App Store if you don’t have one
- Step 2: Select the ‘Recharge & Pay’ option
- Step 3: Choose ‘See all options > Metro Recharge & QR Tickets > Delhi Metro
- Step 4: Tap on the ‘Add & Recharge Metro Card’ option
- Step 5: Fill in your 12-digit card number along with the recharge amount & it’s done
- Step 6: Lastly, Top Up your card at AVM
Via DMRC Official Website
- Step 1: Open DMRC official website on Google Chrome, Safari, Internet Explorer, or Mozilla Firefox
- Step 2: Click on the upper section of the DMRC page to access the Quick Top-up section
- Step 3: Now fill in your smart card number, account information & shown captcha code
- Step 4: Complete the transaction using a credit or debit card, digital wallet, net banking, or any other digital mode of payment like PhonePe, BHIM UPI, Paytm, GooglePay, etc
- Step 5: On your next metro visit, go to the nearest AVM and top-up your Delhi metro smart card for usage. If you don’t top-up your card you won’t be able to use it
DMRC official website
Seek Customer Care Guidance
Visit the Customer Care outlet and ask the customer service representative to recharge your smart card. The minimum value to recharge your card through the customer care centre is Rs 200 or more. They don’t recharge smart cards below Rs 200. If your recharge budget is below Rs 200, do it through ATVM or online.
Delhi Metro Customer Care
Opt For Ticket Vending Machine
You need to insert the denomination into the ATVM for which you want to recharge your metro card. The amount starts from Rs 100 and can be increased more. Always use real and good-quality notes to recharge your card, as bad or forged notes get rejected by the ATVM instantly. The procedure to recharge the Delhi metro card is same as checking the Balance however we’ve described the steps below for our users assistance.
- Step 1: Go to the closest ATVM machine
- Step 2: Tap on ‘Add Value’ option shown on the ATVM screen
- Step 3: Insert your Delhi Metro Card inside the slot
- Step 4: Choose the Add Value Amount, i.e, recharge amount out of Rs 100, Rs 150, Rs 200 etc
- Step 5: Opt your preferred payment mode,i.e, debit/credit card or cash. If you’re using cash then use only acceptable notes like Rs 10, Rs 20, Rs 50, Rs 100 and insert them one by one only in the slot. In case of debit/credit card insert or swipe it and then enter your pin to make the final payment
- Step 6: Check your balance and remove your Delhi Metro Smart Card
Through mRupee Outlets
mRupee is an online recharge method inaugurated by the ICICI Bank for Delhi Metro Card users. There are 800+ mRupee outlets, all are subsidiaries of Tata Teleservices Limited, primarily in the Delhi-NCR region.
- Step 1: First, find a mRupee outlet nearby your area and visit it
- Step 2: Provide these three details to the mRupee agent, i.e, Metro Card Number, Card Holder Contact Details & Recharge Amount
- Step 3: The agent will commence the recharge process. On successful transaction, you’ll receive an SMS on the provided mobile number
After recharging your card online through any of the methods defined above, you need to top-up your card on AVM near EFO or Customer Service. To top-up your card, proceed with these steps:
- Step 1: Place your metro card into the AVM
- Step 2: Choose English or Hindi language. The information for Hindi language will appear in Hindi
- Step 3: Select Top-Up. Tap on the ‘Valid’ option on the next screen
- Step 4: The top-up is successfully done. Again tap on the ‘Valid’ option & remove your card
Through SMS (For ICICI Bank Account Holders )
- Step 1: Open Messages application
- Step 2: Type DMRC<space> Your card ID <space> Top Amount <space> ICICI Account Last 6 Digits
- Step 3: Send the to SMS to 9222208888
- Step 4: Top up & Validate your card at the AVM to use it
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Conclusion
Eventually with the help of both the ways any individual can check their Delhi Metro Card online as well as offline. Also in most of the cases, it’s suggested to check the details of Delhi Metro Card online on a regular basis as to avoid the long queue at the ticket counters. So the next time you’re travelling via Delhi Metro Stations make sure to check the details of your Delhi Metro Card on the prior basis.
Frequently Asked Questions (FAQs)
Q) For how long does the Delhi Metro Card Balance remains valid?
Ans: The Delhi Metro Card is valid for ten years from the first purchase date or last recharge date. If the card is not used for a long time, like more than six months, then the card will get deactivated.
Q) What’s the maximum & minimum amount to recharge the Delhi Metro Smart Card?
Ans: Rs 3000 is the highest amount to recharge the Delhi Metro Smart Card, whereas Rs 200 is the minimum amount to get your card by customer care and Rs 50 at the ATVM.
