There are numerous Amazon users but only a few are well aware of the Amazon Courtesy Credit. Have you read the terms and conditions of Amazon? They have mentioned this in their statement. Do you know why it is stated? How can we get it? How will we use it?
This term has made you curious to know what exactly it is all about. Well, here we will clarify all your doubts. Read the upcoming sections thoroughly.
Big companies generally issue “Courtesy Credit” if their customers have faced any problem with their services or products. Amazon does the same and will be explaining everything here in a detailed manner.
Brief of ” Amazon Courtesy Credit “
A special platform or a service to alleviate certain file complaints or actions that have provided discomfort to their users. Amazon provides you with some special credits after their customers have filed complaints.
It is completely different from promo codes and gift coupons. It’s a solution for rectifying their mistakes.
The specific discretion and internal policies of Amazon decide whether to give the courtesy credit to their customers because many times people try to abuse the provided rights.
Methods to gain “Amazon Courtesy Credit”
Method 1: Filing a complaint
You can file a complaint against them if you haven’t received your parcel or Amazon is taking a long time for the delivery.
Contact them if you are facing any trouble and ask for compensation for facing such issues from their side. They can give you the courtesy credit.
Don’t forget to write an email to them explaining the reason to get the courtesy credit. Though the range of such credits can start from $1 to $20 that depends on the reason given by the customer.
Method 2: Selecting a slow shipping option
Amazon Prime members can opt for the option of not receiving their parcel within one to two days. While proceeding with the process of check out, there’s an option of slow shipping “FREE No-Rush Shipping” that will take many days to deliver your parcel.
Selecting this option can make you get the courtesy credit of just $1.50. You can purchase eBooks, certain videos, digital music, and apps only. Don’t forget to use it before the expiry date.
Ways to utilize ” Amazon Courtesy Credit “
The courtesy credit offered by Amazon applies to the products that are sold on Amazon only. There is a deep description of the product that includes the details of the seller, product use, and the suggestions asked by the customer.
While purchasing any product from Amazon, the courtesy credit will be used automatically in the procedure of check out. The customer can have a glimpse of this credit being applied in the cumulative fee. If the customer is not interested in using the credit, they can deselect it manually in the option of payment.
Courtesy Credit balance check
Every individual is keen to know the balance of their Courtesy Credit but sadly they don’t offer this feature on the customer account. They need to check this on a “Digital Music Credit Balance” page that is not relatable with the Amazon account.
Refund problems
If the customer is purchasing any product using their courtesy credit and wants a refund because they are not satisfied with the received product, they’ll receive a refund from Amazon that will exclude the courtesy credit used by the customer. If the customer follows up to gain the credit, they’ll receive a beat back from the customer service.
Brief on “Amazon Prime Courtesy Credit”
Amazon Courtesy Credit is the same for prime and non-prime members. It’s just that, Prime members have the option of selecting the slow shipping option to gain such credit from Amazon.
Also read: Online Shopping Apps In India You Should Use
Conclusion
Now you have understood the clear difference between Amazon Courtesy Credit and gift coupons. This article has covered all information related to the courtesy credit offered by Amazon to their customers. Now you can go for it if you are facing any issues with the services offered by Amazon. If your knowns are unaware of it, then you can also share this article with them and can let them know about it too.
