Receiving promotional calls for different commercials on your Vodafone SIM can be annoying sometimes especially if you didn’t inquire for anything at all. It becomes a headache if the calls keep on increasing hence what you can do is activate DND service in Vodafone. Once you activate DND mode you’ll stop receiving unwanted calls from customer care executives of various telemarketing companies. However, if by chance someone dials you again even after enabling this service you can immediately register a DND complaint against them and then action will be taken by the respective authority.
Do make sure that while activating DND in Vodafone, you enable full DND activation and not partial DND. In case, you opt for partial DND then companies can still reach out to you through SMS regarding their promotional offers and you may also continue receiving spam calls. You can activate DND service in Vodafone through multiple ways and deactivate it as well. In the upcoming sections of this article, we have described step-by-step instructions on how you can enable this feature and get rid of anonymous calls and messages on your Vodafone number.
There are five ways through which Vi customers can activate DND Service on their Vodafone number to block the passage of spam text and calls from different sectors. Note that DND activation on Vodafone is free for customers.
Send an SMS to 1909 for activating DND service on your Vi mobile number. For Example: START FULLY BLOCKED to 1909. Note: 0 Code stands for FULLY BLOCKED and on sending this message calls for all sectors except the banking industry will be blocked on your number. Once your request is accepted, you will receive a confirmation message from Vi. The service gets activated in 24 hours.
You can also deactivate DND service in Vodafone if you change your mind later and want to stay updated about promotional offers. To deactivate DND in Vodafone: STOP <UNBLOCK ALL> to 1909.
Note: You can also deactivate DND on Vodafone by calling 1909 and following the instructed IVR prompts. The DND deactivation codes are listed in this article. |
Also Read: Transfer eSIM To iPhone On Airtel, Vodafone & Jio: 2 Varied Methods
You can choose for which commercial you wish to activate DND service in Vodafone. Below we have shared the keywords for different sectors that can be used during IVR or Text messages.
Commercial Communication Category (To Block) | SMS (Activate) | IVR (Activate) |
All CC (To Block)
excluding transactional CC |
FULLY BLOCK | 0 |
All CC (To Block)
excluding transactional & service CC |
BLOCK PROMO | 50 |
Banking/Insurance/Financial Products/ Credit Cards | BLOCK 1 | 1 |
Real Estate | BLOCK 2 | 2 |
Education | BLOCK 3 | 3 |
Health | BLOCK 4 | 4 |
Consumer Goods & automobiles | BLOCK 5 | 5 |
Communication/Broadcasting/Communication/IT | BLOCK 6 | 6 |
Tourism & Leisure | BLOCK 7 | 7 |
Food & Beverages | BLOCK 8 | 8 |
Commercial Communication Category (To Unblock)
|
SMS (Deactivate) | IVR (Deactivate) |
All CC (To Unblock)
excluding transactional CC |
UNBLOCK ALL | 90 |
All CC (To Unblock)
excluding transactional & service CC |
UNBLOCK SERVICE | 51 |
Banking/Insurance/Financial Products/ Credit Cards | UNBLOCK 91 | 91 |
Real Estate | UNBLOCK 92 | 92 |
Education | UNBLOCK 93 | 93 |
Health | UNBLOCK 94 | 94 |
Consumer Goods & automobiles | UNBLOCK 95 | 95 |
Communication/Broadcasting/Communication/IT | UNBLOCK 96 | 96 |
Tourism & Leisure | UNBLOCK 97 | 97 |
Food & Beverages | UNBLOCK 98 | 98 |
If you continue to receive unsought calls, text messages from any registered or unregistered company even after activating DND on Vodafone then you can make an official complaint against them. You can file a complaint via the website within 3 working days of receiving unwanted calls. It will take 7 business days to officially register your complaint for record maintenance. Your complaint will only be considered valid if you answered the call. If it’s found that a commercial entity is violating the rules then strict action is taken against the offender. To register the DND complaint follow the instructions listed below.
Also Read: Convert SIM To eSIM Vodafone Android & iPhone : Conversion Steps & Advantages
You’re now aware of all the methods that can be implemented to activate DND in Vodafone and deactivate it. The best part is that as a Vi customer, you have the full liberty to choose whether you want to fully or partially block unwanted commercial calls & messages. However, make sure that you’re using the accurate DND activation and deactivation keywords to enable the service. You can also reach out to Vi customer care for better assistance regarding this issue or to fetch details for activating/deactivating caller tune on your Vi number.
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