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Top 7 Popular Fixes For AirPods Pro Noise Cancelling Not Working

The feature of noise cancelling in AirPods Pro blocks ambient noise and background sounds. The earbuds are wireless and utilize both inward-facing and outward-facing microphones for detecting and countering useless sounds. Activating the feature of noise cancellation is easy and it can be used on supported models of AirPods. Nevertheless, this feature might not function appropriately. To fix the issue of ‘AirPods Pro Noise Cancelling Not Working’, here is a list of certain tried and tested methods that can be easily applied by you.

Method 1: Updating  Paired Device

To ensure the fact that the issue does not lie in your device, you need to update the operating system of your iOS device. The update discards the glitches and bugs that can be the possible reason for the issue of ‘AirPods Pro Noise Cancelling Not Working’ issue.

To update the OS of your iOS device follow the steps mentioned below :

  • Step 1: After you visit the ‘Settings’ of your device, select the option of ‘General’.
  • Step 2: Choose the option of ‘Software update’.
  • Step 3: If there’s any update, simply tap on the option of ‘Download and install’.

For updating Mac follow the steps mentioned below :

  • Step 1: Visit the ‘Apple Menu’ to choose the option of ‘System preferences’.
  • Step 2: Click on the option of ‘System Update’.
  • Step 3: If there’s any update, click on the option of ‘Update now’.

After successfully updating the device, try to pair up the device with your AirPods Pro and observe if the feature of active noise cancellation is working properly or not.

Method 2: Check AirPods Pro Settings

Basic things are generally ignored. You can choose between the three modes after visiting the settings of your device that have a direct influence on the functionality of active noise cancellation.  Active noise cancellation is the basic mode among all. You need to enable the option of Active noise cancellation, or else this feature won’t work. If you want to check that this feature is enabled on your device follow the steps mentioned below :

On iPad or iPhone:

  • Step 1: You need to open the device settings with which the AirPods Pro is paired up.
  • Step 2: Select the option of ‘Bluetooth’ and then tap your finger on the (i) icon present next to the name of your AirPods Pro.
  • Step 3: Under the section ‘Press and hold AirPods’, you have to set the feature of noise control in both the left and right options.
  • Step 4: On your AirPods Pro, there will be a ‘Force Sensor’ button. Press it for switching the mode of AirPods Pro to active noise cancellation. You can check it out under the section ‘Noise cancellation’.

There’s an alternative as well. Use the control centre of the device to make such changes. Press and hold on to the volume button until the additional options appear on the screen. You can see three modes, select the ‘Noise Cancellation’ mode to enable it.

On Mac:

  • Step 1: Select the icon of ‘Volume’ present on the Mac menu bar.
  • Step 2: From the devices list, select the name of your connected AirPods Pro to extend the options.
  • Step 3: Choose the option of ‘Noise cancellation’ to enable the mode.

Also Read: Audio Imbalance Issue: Why Is One Airpod Louder Than The Other

Method 3: Conduct Ear Fit Tip Test

One of the important aspects to attain excellence in the noise cancellation feature of Airpods pro is by clearing the ear fit tip test. There are a total of 3 ear tip sizes that can be attached to your AirPods Pro. If your AirPods Pro is loose, you might hear outside noise even after enabling the active noise cancellation mode.
To pass the complete ear fit tip test, follow the guidelines mentioned below :

  • Step 1: Put your AirPods pro on your ears.
  • Step 2: Visit the ‘Settings’ of your device and select the option of Bluetooth.
  • Step 3: Tap on the (i) icon present next to the name of your AirPods pro.
  • Step 4: Select the option of ‘Ear fit tip test’ and proceed further by hitting on the option of ‘Continue’ and then tap on the ‘Play’ button.
  • Step 5: You’ll get a few options for ear tip size.
  • Step 6: Repeat steps number 4 & 5 until you get the best results.
  • Step 7: After completing the test, connect the AirPods Pro to the device and check if the feature of active noise cancellation is working appropriately or not.

Method 4: Place Airpods Properly Inside The Case

A few users have suggested placing AirPods back in their cases properly and letting them charge for a while before you try out the Active noise cancellation feature.

Method 5: Resetting Device

When a device does not function up to the mark, it can affect the device settings. If you re-pair the AirPods Pro with the same device, it can rebuild the device settings and everything will get back in order. To restart the device & fix the issue of ‘AirPods Pro Noise Cancelling Not Working’ follow the steps mentioned below:

  • Step 1: Simply put back the AirPods in their case and close the case lid for up to 30 seconds.
  • Step 2: Select the option of Bluetooth from the device settings.
  • Step 3: Tap on the icon of (i) present next to the name of your AirPods and select the option of ‘Forget this device’.
  • Step 4: Press and hold on to the ‘Set up’ button of your AirPods case until the light status flashes amber.
  • Step 5: Keep the AirPods near the device and select the option of ‘Connect’ on your device screen.
  • Step 6: Follow the instructions available on the screen to re-pair the device with AirPods.
  • Step 7: Test the feature and check if it works.

Also Read: Simple Tricks To Resolve One AirPod Not Working

Method 6: Device Cleaning

When the debris gets stuck between the microphone and speaker grills, it creates the issue of ‘AirPods Pro noise cancelling not working’. The level of volume decreases and one AirPod sounds louder than the other. Dirt affects the AirPods functionality just like it affects other devices. You should clean your AirPods using a lint-free cloth. It cleans out the dirt and dries the wet area without causing any scratches. To clean the tiny spaces, use a cotton swab.

Method 7: Take Help From The Apple Support Team

A few users have recently reported that even after upgrading the firmware of their AirPods Pro, they are still facing the issue of active noise cancellation. The firmware version 2C54 affects the feature of active noise cancellation. To find out if the firmware is the reason for the active noise cancellation issue follow the steps mentioned  below :

  • Step 1: After opening the settings of your device, go to the option of ‘General’.
  • Step 2: Select the option of ‘About’.
  • Step 3: Search for your AirPods Pro name and check the firmware version of the same.
  • Step 4: If the version of firmware is 2C54, you might face the issue.

If you have recently purchased the AirPods Pro with a different version, visit an Apple Store and get it checked by them. You can also contact the representative of Apple Support by phone before visiting the store.

Also Read: Methods to Check AirPods Battery Level {iPad/iPhone/Battery Widgets}

Conclusion

The function of active noise cancellation is the best feature of AirPods Pro that gives the best experience to iOS users while hearing any audio. But when it does not function appropriately, it results in an ‘AirPods Pro Noise Cancelling Not Working’ error that annoys the user. Nevertheless, if you follow up the guidelines that we have discussed above you might not suffer from such an issue.

Shalini taragi

Shalini is a confident writer who exhibits the ability to work in any situation with a good level of concentration. She is filled with curiosity to explore new things in the field of content writing and loves to curate meaningful content which is beneficial for the users.

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