Den Network: Plans, New DTH Connection, Installation Charges & Customer Care

Den Network: Plans, New DTH Connection, Installation Charges & Customer Care

DEN Network Cable TV stands out as one of India’s favored digital TV services, renowned for its affordable plans and extensive channel offerings. Stay up-to-date with the latest channel lineup to ensure you never miss out on the diverse range of programming options available. With over 600 channels in both high definition (HD) and standard definition (SD), DEN Cable TV caters to a wide audience with varied tastes and preferences. Among its 37 prominent channels are popular favorites such as Zee Marathi, Star Vijay, Asianet, Zee Bangla Cinema, Kolkata TV, ABP Anando, and ETV Bangla, offering a rich viewing experience across languages and genres.

Den Network: Plans, New DTH Connection, Installation Charges & Customer Care

Den Network DTH Plans (HD & SD)

Den Network offers a variety of DTH plans catering to diverse viewing preferences. Whether you’re a fan of Hindi entertainment, regional languages, news, or sports, there’s a plan to suit your needs. Below is a table outlining some of the popular plans, their prices, channel counts, and validity for one month. Plans are available in both HD and SD formats, providing flexibility and choice to subscribers.

Plan NamePrice (Rs.)Channel No.ValidityHD ChannelsSD Channels
TV18 COLORS WALA HINDI BUDGET25.00181 month018
TV18 COLORS WALA HINDI VALUE28.00211 month021
TV18 COLORS WALA KANNADA VALUE PLUS SPORTS41.70221 month220
TV18 COLORS WALA TAMIL BUDGET PLUS11.40101 month010
TV18 COLORS WALA KIDS SPORTS HD16.0051 month50
CULVER MAX HAPPY INDIA SMART PLUS SOUTH41.0081 month08
STAR SVP MARATHI KANNADA SD73.00201 month020
ZEEL ZEE PRIME PACK ENGLISH HD25.0041 month40
SUN SUN HD TAMIL KANNADA HD80.00121 month120
DISCOVERY DISCOVERY SD INFOTAINMENT KIDS13.0091 month09

Purchase Den Network DTH Connection

Acquiring a DEN Cable TV connection is a straightforward process that can be done through multiple platforms. To purchase a DTH connection, follow these steps:

Visit Official Website or App

  • Access the official DEN Network website or mobile app.
  • Select your preferred set-top box type and channel package.
  • Proceed to book your connection by clicking on the “Book Now” button.
  • Complete the payment process to finalize your order.

Local Cable Operator

  • Alternatively, you can visit your nearby local cable operator authorized by DEN Networks.
  • Discuss your preferences regarding set-top box type and channel package with the operator.
  • Provide necessary details and complete the registration process.

Contact Customer Support

You can also reach out to DEN Network Customer Care on 1800-419-2020 or [email protected] for purchasing a new D2H connection for your home, office or any other space.

Documents Required For Registration

  • Valid identification proof such as an Aadhar card or PAN card.
  • Proof of address (e.g., utility bill or rental agreement).
  • Passport-size photographs.
  • In some cases, additional documents may be required based on local regulations or specific requirements by DEN Networks.

Also Read: Zing Digital: Plans, Set-Top Box Installation Charges, Customer Care & Deactivate DTH

Den Network Set Up Box Installation & Charges

When setting up your DEN Cable TV connection, you have three different types of purchases to consider: Outright Purchase, Rental, and No Additional Charges (only Set-Top Box).

Type of PurchasePriceSecurity Deposit (if applicable)Additional Charges For Installation
Outright PurchaseStandard Definition: Rs. 900<br> High Definition: Rs. 1250Not applicableNone
RentalStandard Definition: Rs. 75<br> High Definition: Rs. 100Refundable security deposit of Rs. 800 for SD<br>Refundable security deposit of Rs. 1200 for HDNone
No Additional ChargesSet-Top Box onlyNot applicableNone

Recharge Den Network DTH Plan Online & Offline

In today’s fast-paced world, the convenience of recharging your Den account should be seamless and hassle-free. Den Network offers two simple options for online recharge: Oxigen Wallet and Paytm Wallet. Here’s how you can easily recharge your Den account through each method.

Recharging via Oxigen Wallet

  • Log in to your Oxigen Wallet account.
  • Navigate to the recharge section and select ‘Den Network.’
  • Enter your Den subscriber ID and the recharge amount.
  • Proceed to make the payment using your Oxigen Wallet balance or linked payment method.

Recharging via Paytm Wallet

  • Open the Paytm app or website.
  • Select the ‘Recharge’ option and choose ‘DTH.’
  • Choose ‘Den Network’ as your DTH operator.
  • Enter your subscriber ID and the desired recharge amount.
  • Complete the payment using your Paytm Wallet balance, linked bank account, or other payment options.

Offline Recharge

You can also recharge your Den account offline by visiting your nearest Den Network retailer or authorized recharge outlet. Simply provide your subscriber ID and the recharge amount to the retailer, who will process the recharge for you.

Add Or Remove Channel In Den Network DTH Connection

Contact Den Network Customer Support

  • Find the customer support contact details for Den Network, usually available on their official website or subscription documents.
  • Reach out to Den Network customer support via helpline number(1800 – 419 – 2020.), email( [email protected]), or online chat service.

Request Channel Addition or Removal

  • Inform the customer support representative about your desire to add or remove channels.
  • Provide your customer details such as subscriber ID, registered mobile number, or customer account number for identification.

Channel Addition

  • Inquire about available channel packages or individual channel subscription options.
  • Ask for the list of available channels and their prices.
  • Select the desired channels and inform the representative.
  • Follow their instructions to complete the process, which may involve making payments.

Channel Removal

  • Inform the representative about the channels you wish to remove.
  • Follow their guidance for the removal process.
  • Depending on policies, you may opt for individual channel removal or a different package.

Confirm the Changes

  • Verify with the customer support representative that your requests have been implemented correctly.
  • Ensure the desired channels have been added or removed as per your instructions.

DEN Network Top Channel Names

  • Star Plus
  • Sony Entertainment Television
  • Zee TV
  • Colors
  • Sony SAB
  • Star Sports
  • Sony Ten
  • National Geographic
  • Discovery Channel
  • Cartoon Network

DEN Network Customer Care Details

For any issues related to your CABLE TV service, set-top-box, recharging, adding or disconnecting channels, account closure, DTH reactivation, or switching to DEN Cable TV, customer support is available to assist you. You can reach out to DEN Cable TV Network’s customer support through the following channels:

Deactivate Den Network DTH Connection

Individuals may choose to deactivate their DTH connection for various reasons. Some may decide to do so due to relocation to a new city or area where the DTH service is not available, while others may be dissatisfied with the service quality or channel offerings provided by their current provider. Additionally, financial constraints may prompt individuals to cut down on expenses, leading them to reconsider their subscription to DTH services. If you’re relocating within the same city, your local DEN Cable Operator will help you transfer your current cable television connection. However, to ensure a smooth relocation process, certain guidelines must be followed:

  • Existing Connection: You must currently have a functioning DEN Cable Connection at your current address.
  • Same City Relocation: Both your current and new addresses must be within the same city.
  • Service Region: Your new location must fall within the service region covered by the DEN Cable Network.
  • Presence of Local Cable Company: There must be a local cable company operating in the area to facilitate the transfer process smoothly.

Also Read: Hathway Cable TV: Plans, Installation Charges, Add or Delete Channels & Customer Care

To deactivate your DTH account, you can follow these steps:

Online Deactivation

  • Visit the official website or DEN Network App  
  • Log in to your account using your credentials.
  • Navigate to the account settings or subscription management section.
  • Look for the option to deactivate or cancel your subscription.
  • Follow the on-screen instructions to confirm the deactivation request.

Offline Deactivation

  • Contact the customer service helpline of the DTH provider.
  • Inform the representative about your decision to deactivate the connection.
  • Provide necessary details such as your customer ID and reason for deactivation.
  • Follow any additional instructions provided by the customer service agent.
  • Await confirmation of the deactivation request and any further instructions regarding the return of equipment or refund of the security deposit.

Top 10 Features Offered By Den Network DTH

Den Network, a leading DTH (Direct-to-Home) service provider, offers an array of user-friendly features to enhance your viewing experience. Catering to the modern viewer’s needs, Den Network DTH ensures convenience, entertainment, and control right at your fingertips. Below are the top 10 features provided by Den Network DTH in simple English:

  • Pause and play live TV content: Stop the live TV show whenever you want and start it again from where you left off.
  • Rewind forward at speeds up to 64X: Go back or forward through live TV or recorded shows quickly, up to 64 times normal speed.
  • Schedule future recordings: Set your device to record your favorite shows that will air later, so you never miss them.
  • Series recording capability: Automatically record every episode of your favorite TV series, making sure you don’t miss any part of the story.
  • Supports recording up to 1TB of content: Store a large amount of recorded content—up to 1 terabyte—so you can keep all your favorite shows and movies.
  • Watch music, photos, and movies stored in an external HDD: Access and enjoy your collection of music, photos, and movies stored on an external hard drive through your device.
  • 16:9 aspect ratio for widescreen viewing: Enjoy a wide, cinematic view of your favorite shows and movies with the widescreen aspect ratio.
  • 1080i resolution for high-definition clarity: Experience crystal-clear picture quality with high-definition resolution, making every detail pop on your screen.
  • Auto standby feature to save energy: Automatically put your device into standby mode when not in use, helping to conserve energy and reduce electricity bills.
  • Parental lock for controlling content access: Set up a lock to restrict access to certain channels or content, ensuring that children only watch appropriate programs.

Conclusion

As the Den Network DTH service continues to expand, users stand to benefit immensely from its innovative features and user-friendly interface. With the ability to pause, rewind, and schedule recordings, coupled with support for extensive content storage and diverse media playback options, Den Network is revolutionizing home entertainment. Its booming popularity reflects the growing demand for convenient, high-quality TV experiences. By embracing this DTH connection, users gain access to a wealth of entertainment possibilities, all tailored to enhance their viewing pleasure and convenience.

About Priya Sharma

Priya Sharma is a skilled content writer based in Vadodara, Gujarat, brings forth more than 2 years of practical expertise in creating engaging content. With a focus on SEO, Priya adaptable writing abilities span various domains such as marketing, social media, news analysis, and technology.

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