Disney Plus is a magical place where you can watch all your favorite Disney movies and shows. But imagine that you’re in the middle of a thrilling adventure, and suddenly, you get a message that says, “Disney Plus Protected Content License Error.” What’s that all about? Well, this error is like a sneaky villain that can pop up on your screen, making it hard to watch your Disney+ shows.

In this guide, we’re here to uncover the mystery behind the Disney Plus Protected Content License Error. We’ll explain what it is, why it happens, and how to deal with it. Think of us as your Disney+ troubleshooters, helping you get back to the magic of your favorite Disney content. So, let’s embark on this journey and defeat the “Protected Content License Error” together!

Why Does Disney Plus Protected Content License Error Occur?

Acquiring awareness about potential errors in advance significantly enhances one’s ability to resolve them more effectively. Several different things can come together and cause the “Protected Content License Error” to show up on Disney+. Let’s take a closer look at these factors:

• Device Compatibility: Different devices have varying levels of DRM support and compatibility. If a user’s device does not fully support the DRM technology used by Disney+, it can result in a license error.
• Network Connectivity: A stable and high-speed internet connection is crucial for seamless streaming. Inadequate network connectivity or intermittent disruptions can prevent the proper acquisition of content licenses.
• Outdated Apps or Operating Systems: When you’re using old versions of the Disney+ application or your device’s operating system, it can create problems. These problems happen because the older versions might not work well with the new ways of protecting content, called DRM standards. So, it’s like trying to fit a new puzzle piece into an old puzzle – sometimes it just doesn’t fit right.
• Geographic Restrictions: Sometimes, certain TV shows or movies can only be watched in certain parts of the world. This is because different companies make deals that say, “This show can only be shown in this country.” So, if you’re in a place where the show isn’t meant to be seen, you might get this error message. It’s like trying to use a key that doesn’t fit the lock – it just won’t work!
• Free Versions: Using the free version of Disney+ can potentially lead to a Disney Plus Protected Content License Error due to issues with account verification, network connectivity, or device compatibility, similar to paid subscriptions.

How Can You Fix Disney Plus Protected Content License Error?

Imagine you’re happily watching your favourite show on Disney+, and suddenly, this annoying “Protected Content License Error” message appears. It can be frustrating, can’t it? Well, don’t worry! Here are some innovative steps you can follow to make that pesky error disappear.

Fix 1: Check Device Compatibility

First, ensure that the device you’re using to stream Disney+ is compatible with the platform’s requirements. Each device has its capabilities, and sometimes older devices may struggle to handle the advanced technology needed for streaming content with proper permissions. If your device isn’t up to the task, consider upgrading to a more recent model.

• Step 1: Visit the Disney+ official website or app store to find the minimum system requirements for your device. Check if your device matches these specifications.
• Step 2: Make sure your device’s operating system is up to date. Go to your device’s settings, look for the “Software Update” or “System” section, and check if any updates are available.
• Step 3: Open the Disney+ app and try navigating through different sections. Play a short video clip to see how well the app performs. If it’s slow or freezes, your device might not be compatible.

Fix 2: Update Apps and Software

Keeping your Disney+ app and device’s operating system up to date is crucial. Updates are released by developers to address bugs, enhance compatibility, and improve performance. Outdated apps or software might not understand the latest DRM standards, leading to license errors. Check for updates frequently, then install them right away.

Also Read: 10 Authentic Fixes For Disney Plus Error Code 42

Fix 3: Restart Devices a Network Equipment

Restarting your streaming device, modem, and router can often resolve issues related to temporary network errors. This process helps refresh the connections and clear any issues that might have caused the initial license error or other streaming problems.

• Identify Issue: First, recognize that there is a technical glitch or error while streaming, such as a license error or buffering problem.
• Pause Stream: If possible, pause the stream or pause any downloads or uploads that might be using your internet connection. This minimizes the strain on your network during troubleshooting.
• Restart Your Streaming Device:

1. On your streaming device (e.g., smart TV, media player, or gaming console), locate the power button or use your remote control to turn it off.
2. Wait for a few seconds to ensure it fully powers down.
3. Turn it back on by pressing the power button or using the remote control.

• Restart Your Modem:

1. Locate your modem, which is typically provided by your internet service provider (ISP). It might look like a box with indicator lights.
2. Unplug the power cable from the modem to turn it off.
3. Wait for about 30 seconds to allow any residual power to drain.
4. Plug the power cable back in to turn the modem back on.

• Restart Your Router:

1. If you have a separate router (a device that distributes the internet signal in your home), find it.
2. Unplug the power cable from the router to turn it off.
3. Wait for about 30 seconds.
4. Plug the power cable back in to turn the router back on.

• Wait for Initialization: Give your devices a moment to initialize and establish connections. The indicator lights on your modem and router should show that they are online and connected to the internet.
• Resume Streaming: Once your streaming device, modem, and router are all back online, resume your streaming session.

Fix 4: Verify Network Connectivity

A strong and stable internet connection is essential for smooth streaming. Slow or fluctuating mobile data or ethernet connection can prevent your device from properly acquiring content licenses. Check your connection speed and consider upgrading your plan if necessary. If you’re already using Wi-Fi and it’s not working then quickly get in touch with your service provider and get the issue resolved. Once everything is back to normal, check on Disney+ Hotstar whether the issue is resolved or not.

Fix 5: Disable VPNs or Proxies

Try turning off any proxy or Virtual Private Network (VPN) services you may be using. Sometimes, these privacy tools can interfere with the location-based licensing restrictions imposed by Disney+. Disabling them might allow you to access content without encountering a license error.

• Step 1: Locate VPN/Proxy Settings
  Go to your device’s settings or options menu. Look for options related to network, Wi-Fi, or connections. Within these settings, you’ll find the VPN or proxy configuration.
• Step 2: Turn Off VPN/Proxy
  Find the toggle switch or button to turn off the VPN or proxy. This could be labelled as “VPN,” “Proxy,” or “Use VPN/Proxy.” Simply switch it to the “Off” position.

Fix 6: Check Account Status

To avoid encountering a Disney Plus Protected Content License Error, it’s essential to ensure that your Disney+ subscription is not only active but also in good standing. Verify your account details, including your payment information. Account discrepancies, such as an expired subscription or incorrect billing information, can be common triggers for this error. Maintaining an up-to-date and properly configured account is crucial in ensuring uninterrupted access to the Disney+ content library without encountering licensing issues. If you do experience the error despite having an active and properly configured subscription, it’s recommended to follow the previously mentioned troubleshooting steps to address any technical or network-related issues that might be at play.

Fix 7: Clear Cache & Cookies

If you’re accessing Disney+ through a web browser, clearing your browser’s cache and cookies can help resolve playback issues. Sometimes, stored data can clash with the permissions needed to play protected content.

• Step 1: Open Browser Settings: Launch your web browser (like Chrome or Firefox).
• Step 2: Find Privacy or History Settings: Look for a menu icon (three dots or lines) and find “History,” “Privacy,” or “Settings.”
• Step 3: Clear Browsing Data: Choose “Clear browsing data,” select “Cookies” and “Cached images and files,” then hit “Clear data.”

Fix 8: Install Disney+ App

The Disney+ protected content license error can sometimes pop up due to problems with the way the app is installed, causing key parts of the app to not work right. When this happens, a helpful solution is to reinstall the app. Let’s take a closer look at how you can do this with the Android version of the Disney+ app to ensure a smooth streaming experience.

• Step 1: Access your Android device’s Settings and navigate to the Application Manager.
• Step 2: Locate Disney+ in the list of apps and tap on it.
• Step 3: Choose the “Force Stop” option, and confirm the action.
• Step 4: Next, select the “Storage” section.
• Step 5: Press the “Clear Cache” button, and then tap on “Clear Storage” or “Clear Data.”
• Step 6: Confirm the data-clearing action for the Disney+ app and use the back button to return to the previous menu.
• Step 7: Now, select “Uninstall” and confirm the uninstallation of the Disney+ app.
• Step 8: After the uninstallation is complete, restart your device.
• Step 9: Upon restarting, reinstall the Disney+ app to see if the content licensing error has been resolved.

Fix 9: Give Streaming Device Fresh Start

Performing a factory reset of a streaming device is a significant step that should be approached with caution. Before proceeding, ensure you have backups of any important data or settings, as this process will erase all personalization. Here are the general steps for performing a factory reset:

• Step 1: Navigate to the Roku device’s Settings menu and select “System.”
• Step 2: Access the “Advanced System Settings” option, then proceed to “Factory Reset.”
• Step 3: Initiate the Factory Reset process for your Roku device.
• Step 4: Confirm the reset to restore your Roku to its default settings, and subsequently, set up or repair the Roku with your TV.
• Step 5: Install the Disney+ app on your Roku and open it to determine if the license error has been resolved.

Fix 10: Modify TV’s DNS Configuration

If your Internet company is slow at finding Disney+ and Roku on the internet, it can mess up how the app checks if you’re allowed to watch stuff. This might make the protected content error show up and mess up your show. To fix it, you can change your TV’s DNS settings. This helps your TV find Disney+ and Roku faster and you can watch your shows without any problems.

• Step 1: Begin by accessing the Samsung TV’s settings menu, and then make your way to the Network section where various connectivity options can be found.
• Step 2: Within the Network section, locate and open the “Network Status” sub-menu, and from there, advance to the “IP Settings” section where you can manage the TV’s network configuration.
• Step 3: In the IP Settings menu, go ahead and opt for “DNS Server” and then select the “Manual Entry” option.
• Step 4: Here, you can personally enter the specific DNS values you prefer, for example, you may choose to use Google’s widely recognized public DNS: 8.8.8.8.
• Step 5: Save the changes and restart your Samsung TV.
• Step 6: After the restart, launch the Disney+ app and confirm whether the protected license error has been resolved.

Also Read: 9 Best Fixes To Troubleshoot Disney Plus Won’t Load Issue

Fix 11: Contact Customer Support

If all else fails, don’t hesitate to reach out to Disney+ Customer Support. They are equipped to assist with technical issues and can provide personalised guidance based on your situation. They might offer additional troubleshooting steps specific to your case.

Final Thoughts

When we’re watching stuff on Disney+, sometimes we see the “Disney+ Protected Content License Error.” It can make us feel a bit disappointed. But, if we learn about it and use the tips we talked about, we can solve this problem easily. Understanding why it happens and following the steps helps us get back to enjoying our favourite Disney+ shows. These errors are like small problems in the digital world, and when we know how to deal with them, it’s like having a map that shows us the way to continue enjoying our shows without any interruptions.

Frequently Asked Questions (FAQs)

Q) Does the error mean my subscription or account is at risk?

Ans: The error is typically not related to the status of your subscription or account. It’s more about technical and network-related issues. Your account’s status should not be affected by this error.

Q) Is there a specific error code associated with the Protected Content License Error?

Ans: Yes, this error is often accompanied by specific error codes, such as Error Code 83, which can provide more information about the issue. Mention the error code when seeking support.