Jio Fiber has emerged as a preferred choice for consumers due to its compelling benefits. It’s known for high-speed internet capabilities, reaching up to 1Gbps, and ensuring seamless streaming, gaming, and downloads. Moreover, Jio Fiber boasts reliability, guaranteeing uninterrupted connectivity vital for work, communication, and entertainment needs. The absence of data caps sets it apart from traditional broadband plans, offering unlimited data usage without concerns of additional charges.

Additionally, Jio Fiber provides bundled services, granting access to a suite of digital applications like JioTV and JioCinema, enriching the user experience. Remarkably, this combination of high-speed internet, reliability, unlimited data, bundled services, and competitive pricing ensures exceptional value for money, appealing to individuals and families alike seeking a robust broadband solution. Jio Fiber stands out as a comprehensive and cost-effective option, that addresses the diverse needs of modern internet users.

Jio Fiber Broadband Plans: Home and Business

Jio offers prepaid plans for JioFiber that ensure a delightful connected living experience. With superfast internet featuring symmetrical upload and download speeds, unlimited data, and extended validity, it’s an exciting choice for digital enthusiasts. Simply recharge based on your data needs, top-up amount, or desired validity, and enjoy unlimited calls. Additionally, Jio Set-top Box users receive free subscriptions to top OTT apps on selected plans. JioBusiness provides comprehensive services to enterprises, including broadband, voice, collaboration, mobile, security, cloud, marketing, business apps, IoT, and more.

Also Read: Message Sending Failed in JIO Sim – Reasons & Solutions

Home Broadband Plans

Business Broadband Plans 

New Jio Fiber Broadband Connection Registration

New customers can apply for Jio Fiber by visiting the official Jio Fiber website. After selecting their desired location for the broadband connection, users must specify if it’s for work or home.

• Then, they provide their name, mobile number, and email. Verification is done via OTP sent to the provided phone number.
• Following successful registration, a Reliance Jio salesperson will call the consumer to schedule the installation of the Jio Fiber connection.
• To sign up for JioFiber, click on the registration link and follow these steps:
• Provide your name and mobile number, then click ‘Generate OTP’.
• Enter the OTP you received on your phone and select ‘Verify OTP’.
• Share the address where you want JioFiber installed.
• Finally, click ‘Submit’.

Each connection includes a dual-band router (2.4GHz + 5GHz), ethernet cable, telephone cable, power adapter, patch cord, and quick start guide, all provided by the engineer during installation.

Essential Documents Required For Jio Fiber Broadband Connection

Original copies of the documents listed below are required:

• Aadhaar card or Driving Licence (POI)
• Proof of Address (POA) as per DOT guidelines
• After document verification, your JioFiber order will be processed.

Jio Fiber Broadband Installation Charges

For new Reliance Jio Fiber connections, there is a one-time charge of Rs. 2,500. This includes a non-refundable installation fee of Rs.1,000 for prepaid connections. Additionally, a refundable security deposit of Rs.500 is required for the Jio Home Gateway (Router) and Rs.1,000 for the Set-top Box (if selected). Along with these charges, customers must also pay for their chosen monthly plan.

Check Existing Jio Fiber Broadband Plan Data Usage

To download your JioFiber Postpaid bill, access the MyJio app and follow these steps:

• Open the home page of MyJio.
• Click on ‘Fiber’ and then the menu option.
• Select ‘Bill & Statement’ and choose the relevant bill cycle from the dropdown to check data usage.

You can also monitor your usage through the MyJio app or Jio.com:

Using the MyJio app:

• Log in to the app and tap on either the Mobile or Fiber icons.
• Click on ‘Check usage’ to view recent usage transactions.

Using Jio.com:

• Log in with OTP and go to the ‘Usage’ section in the ‘Summary’ tab.
• View your daily and weekly usage graph or check ‘Usage Details’ for recent usage transactions for calls, SMS, data, and Wi-Fi.

Alternatively, you can check your broadband data usage by reviewing your last bill, which typically provides details on your monthly usage and any potential overage charges. If needed, you can also reach out to your provider’s customer service for further assistance.

Simple Ways To Pay Jio Fiber Broadband Connection Bill

You can conveniently pay your broadband bill through various platforms, both online and offline. Online options include the JIO Fiber broadband website, as well as popular payment platforms like PayTM, GooglePay, PhonePe, FreeCharge, and Bajaj Finserv. Additionally, you can download the bill through the provider’s website or app and access it by entering a strong password for security. Payments can be made using Net banking, UPI, Credit, and Debit cards through the MyJio App or Jio.com.

Process To Renew Existing Jio Fiber Broadband Plan

Using MyJio App:

• Open MyJio app.
• Log in with your JioFiber Service ID or RMN and OTP.
• Click on “Recharge” and select your desired plan. You can view plan details by clicking on “View Details” before purchasing.
• You will receive a recharge confirmation SMS and email to your registered mobile number and email address.

Using Website:

• Go to online Jio portal.
• Click on “Recharge” at the top right corner and select “JioFiber.”
• Enter your Service ID, RMN, or Landline Number.
• Click “Submit” and select your desired plan. You can view plan details by clicking on “View Details” before purchasing.
• You will receive a recharge confirmation SMS and email to your registered mobile number and email address.
• For direct access to the Recharge page, click here

Also Read: Jio Message Center Number Of States {USSD Code, Default Settings}

Customer Care Details

For any assistance regarding your JioFiber connection, you can reach out to the Jio customer care team through multiple channels.

Toll-Free Number(s):

• 1800 896 9999 (JioFiber Customers – Monday – Sunday)
• 1800 88 99999 (From other networks Mon-Fri 10:30 am to 6 pm)
• 1800 889 9555 (Helpline for New Business Connection)

All India Number(s):

• 70005-70005 (JioFiber-WhatsApp Support)
• 70008 70008 (Alternate Whatsapp support)

Email:

• JioFiberCare@jio.com (Customer Support)

WhatsApp:

• For Interested Customers: Message “HELLO” to 70008-70008 on WhatsApp. Add the number to your address book before messaging.

Deactivate Jio Fiber Broadband Connection

If you are planning to end your Jio Fiber connection because you’re moving to a new city, changing to a different internet provider, or for any other reason, it’s important to know how to do it properly.

Method 1: Close via MyJio App

• Open the MyJio app and log in.
• Click on the ‘Hamburger’ menu > ‘Profile and Settings’.
• Choose ‘Device Settings’ > ‘JioFiber’.
• Click ‘Suspend and Resume’, select the reason, and submit.
• Verify mobile number with OTP and confirm the request.
• Wait for confirmation call and return equipment.

Method 2: Cancel via Customer Care

• Dial Jio Fiber customer service: 1800-896-9999.
• Follow prompts, and provide account details.
• Speak with a representative and request closure.
• Follow instructions given by the representative.
• Wait for the team to confirm and complete the process.

Method 3: Disconnect via Email

• Compose an email to care@jio.com with the subject “Request to Close Jio Fiber Connection”.
• Include account details and reason for closure.
• Send an email and wait for a response from customer service.

Also Read: JIO DTH Channel List 2024- With Latest JioFiber STB Live Channels and Plans

Method 4: Close at Jio Store

• Find the nearest Jio Store.
• Bring account details and required documents.
• Explain the request to the customer service representative.
• Initiate closure request.
• Contact customer care for any assistance or queries.

Other Broadband Details