Every application consists of a notification feature that keeps on updating your activities. It’s a basic and indeed a required feature for every messaging and social media app. Snapchat is one of the best social media platforms that have an inbuilt feature of messaging and that’s why receiving notifications from Snapchat is considered a crucial need. Nevertheless, a lot of Snapchat users ask ‘Why am I not getting Snapchat notifications?’. Are you one of those? If yes, then you should continue reading this article to get the best solutions to resolve the notification issues concerning Snapchat.
There can be numerous reasons for not getting notifications from Snapchat like your device might be improperly configured, Snapchat might contain corrupted files, unstable internet connection, the server of Snapchat is getting problematic, etc. Before applying any solution to fix the issue, firstly ensure that the Snapchat servers are offline for system maintenance or due to any other problem. Nevertheless, if the servers are working up to the mark, go ahead with the listed solutions regarding ‘Why am I not getting Snapchat notifications?’ & fix this problem instantly.
Method 1: Enable Snapchat Notifications Feature
First, you need to make sure you have enabled the notification feature of Snapchat. If you haven’t enabled it yet, follow the steps mentioned below:
- Step 1: After opening Snapchat, visit your profile by tapping on Bitmoji. Select the ‘Cog’ icon present at the top right side of the screen.
- Step 2: Select the option of ‘Notifications’. Check if the ‘Enabled Notifications’ option is turned on. From here you can select the things you want to get notified about. You can also select the way you want to receive the notifications, either by a ring, wake the screen, or via vibration.
- Step 3: Scroll down to select the option of ‘Manage Story Notifications’. You can look out for your friends’ names to add them to the list so that whenever they add a story you’ll get a notification for the same. Now you’ll start getting notifications about messages and Snapchat stories.
Method 2: Check The Notification Settings Of Your Device
In the first method, you have checked the Snapchat notifications settings. In this method, you need to check the notification settings of your device. You can check this out after heading toward the settings of your device and checking if the notifications of Snapchat are disabled or not. If you have turned them off, turn them on by following the steps mentioned below :
On iOS devices:
- Step 1: After visiting the settings of your device, simply head towards the ‘Notifications’.
- Step 2: Select the option of ‘Snapchat’.
- Step 3: Turn on the toggle switch of ‘Enable Notifications’. You can also enable the toggle switch of badges and sound for getting instant notifications and responding to them immediately.
On Android:
- Step 1: From the device settings, visit the ‘Notifications’ section. Look for Snapchat and select it.
- Step 2: Turn on the toggle switch of ‘Enable Notifications’.
Method 3: Disable DND Mode
On iOS devices:
- Step 1: Direct towards the ‘Control Center’ by swiping down from the top right side.
- Step 2: Check the Focus mode title – if it says DND mode on, it means that the status is ‘On’ and you’ll surely not receive any notification from any application.
- Step 3: Tap on the title of ‘Focus Mode’ and choose another focus, such as personal for receiving Snapchat notifications once again on your phone.
- Step 4: If you don’t want to turn off the DND mode, add Snapchat to the list of exceptions to receive notifications & implement the steps mentioned below:
- Simply navigate toward the settings of your device and select the option of Focus.
- Tap on the option of ‘Do Not Disturb’.
- Select the option of ‘Apps’ from the section of ‘Allow notifications’.
- Tap your finger on the ‘Add’ button that has a + sign as well and add Snapchat to it & hit ‘Done’.
Also Read: Error Check: Why Does My Snapchat Keep Saying Please Check Your Connection
On Android:
- Step 1: Head towards the notification panel by swiping down the screen from the top.
- Step 2: Check if the DND tile is active for confirming that the notifications of Snapchat are not getting disrupted.
An alternative option to enable DND mode:
- Step 1: Open the device settings and select the option of ‘Sounds and vibrations’.
- Step 2: Tap on the option of ‘Do Not Disturb’.
- Step 3: Check if the DND mode is enabled or disabled.
- Step 4: The way you added Snapchat to the list of exceptions in iOS devices, you can enact the same in your Android device by following the same steps.
Method 4: Enabling Data Usage Of Background Apps
On iOS devices:
- Step 1: After heading towards the device settings, select the option of ‘General’ and then choose ‘Background Apps refresh’.
- Step 2: Find Snapchat by scrolling down the list. Toggle the switch Snapchat towards the right side to turn it on.
On Android:
- Step 1: Go to the settings of your device and open ‘App management’.
- Step 2: Search for Snapchat and open it.
- Step 3: Tap your finger on the option of ‘Data usage’ and turn on the toggle switch of ‘background data’.
- Step 4: On the page App info, hit the ‘battery’ option. Enable the toggle switch of ‘Allow background activity’ and select the ‘allow’ button in the pop-up for confirming the action. Your device might consume more battery but the problem of Snapchat notifications will get fixed.
Method 5: Remove The App Cache
The corrupted data of the app can also be the possible reason why you are not getting Snapchat notifications. Just like other applications, Snapchat also saves temporary files. To delete the files from Snapchat follow the steps mentioned below:
- Step 1: After launching the app, tap on your Bitmoji to visit your Snapchat profile.
- Step 2: Select the ‘Cog’ icon present at the top right corner of the screen.
- Step 3: From the ‘Settings’ Page, search for ‘Clear Cache’ and select it.
- Step 4: Hit ‘Continue’ with a single tap to confirm your action.
Method 6: Login & Log Out From Snapchat
The most common and basic fix to solve Snapchat notifications issues. Therefore, it’s a must-try method. To log out from your account:
- Step 1: Head directly toward the ‘Settings’ Page of Snapchat after clicking on the cog icon from your profile.
- Step 2: Scroll down until you see the option of ‘Log out’.
- Step 3: Select it and again tap on the option of ‘Log out’ that will be displayed in the pop-up. You can follow these steps for both devices i.e. iOS and Android.
Similarly, by following these steps you can log in to your Snapchat account:
- Step 1: Fill in the account details after opening the app.
- Step 2: Select the option of ‘Log in to your account’ & it’s done!
Also Read: Snapchat Trick: How To Change The Streak Emoji
Method 7: Snapchat Update
The bugs in the app can create such issues, therefore it’s necessary to update the app at frequent intervals. To update the app:
On iPhone:
- Step 1: Navigate to the App Store and go to your profile.
- Step 2: You’ll see a list of the apps that are asking for updates.
- Step 3: Tap on the ‘Update’ button present next to Snapchat.
On Android:
- Step 1: After visiting the Google Play Store, open your profile.
- Step 2: Select the option of ‘Manage Apps and devices’.
- Step 3: Choose the option of ‘Updates available’.
- Step 4: Tap on the option of ‘Update’ for downloading the latest version of Snapchat.
Method 8: Reinstallation Of Snapchat
On iOS devices:
- Step 1: Press and hold on to the Snapchat icon present on the home screen.
- Step 2: Select the option of ‘Remove App’ and then choose ‘Delete app’ from the pop-up to uninstall the app.
On Android:
- Step 1: Head toward the ‘settings’ of your device and select the option of ‘Apps & notifications’.
- Step 2: Go to Snapchat for accessing its info page.
- Step 3: Tap your finger on the ‘Uninstall’ button and confirm your action to uninstall the app.
After uninstalling the app, reinstall it For iOS devices, download it from the App store and for Android users, go to the Google Play Store to reinstall it.
Also Read: Fix Tap To Load Problem On Snapchat In Quick Time
Conclusion
Snapchat is one of the best socializing apps where people can share what they are doing. But if you are not getting notifications from your friends that can become a little annoying. That’s why we are here to answer your commonly asked question ‘why am I not getting Snapchat notifications?’. Try any of the fixes to resolve your issue.