Incoming and outgoing SMS Failure is a common problem faced by users of telecom companies. The problem intensity goes up to 2x if you’re unable to send important text messages. In recent times, BSNL users have been going through this issue. Knowing that we researched and found out prominent reasons and solutions. By using the effective solutions listed in this article you can fix the the outgoing SMS error on BSNL SIM.
Also Read: Block BSNL SIM CARD Online & Offline | Deactivate Your SIM
Solution 1: Recharge your BSNL SIM with sufficient balance to receive and send text messages. You can even recharge through IVR, local mobile outlets, BSNL app/website and various third-party platforms however we have listed the instructions for the app and the website considering that they’re the reliable ones.
Subsequently, you can recharge your number through Paytm, PhonePe, Bajaj Finserv, etc as these platforms offer cashback, and discounts during festivals. You also get discount while making payment through credit cards.
Solution 2: Check your BSNL SMSC number through USSD Code or Message Settings. If it’s wrong then next enter the right SMS Centre Number and update it. Your issue will likely get fixed once you enter the correct SMSC number.
Solution 3: Reset your Network Settings to stop the outgoing message failure. The steps are listed below:
Solution 4: Contact BSNL Support to activate your new BSNL Sim. You can also dial 53734 to enable BSNL VoLTE SIM which is available in selected metropolitan cities only.
Solution 5: Switch From 4G/LTE to 3G or 2G. If you’re using a BSNL 4G SIM then sometimes switching from 4G to 3G or 2G network could be the quickest solution.
Send a message after changing your network settings and check the results. However, get back to the 4G network after a while as staying on a 3G/2G network can create network hindrances.
Solution 6: Ensure that your device date and time settings are accurate. If not then enter the date and time in the right format to avoid outgoing SMS issues.
Solution 7: Switching off a device and restarting it again is the easiest solution to resolve this issue. Hold your power button for a while and tap on the Restart option. Once your device restarts again check if you’re allowed to send messages.
Solution 8: Only Android users can implement this solution. Tap on the Message App and click on the ‘i’ icon. Click on Force Stop under the App Info menu to forcefully stop the messages. This will cause disruption for a while but will resolve the solution eventually. However, we advise you to restore the settings to normal after some time.
Also Read: BSNL TO BSNL Balance Transfer (USSD Code)
Solution 9: Your messaging services might get hampered if you have less storage on your device. To continue sending messages you need to delete unwanted applications which are consuming excessive space. Go to Settings > Storage and check which apps, media, and audio are taking space and delete the useless ones.
Solution 10: At times, changing the device or the sim slot can help you restart the SMS service. You can change the SIM slot from SIM 1 to SIM 2 or vice versa or insert SIM Card in another device to continue using the messaging services.
Regardless of using these solutions to fix the message problem. You also need to keep a note of a few other things like always being in a strong and safe BSNL Network Zone, entering the specified format while sending messages to BSNL or any other portal, and cleaning your SIM Card with a soft cloth to remove excess dirt. These can be also denoted as pre-requisite preventive measures following which you might not face message delivery failure in the future.
You can also use the solutions listed above if you’re unable to receive messages on your BSNL number from another number. Apart from these solutions, there are a few more that you can implement to fix the incoming message failure.
To know why your SMS services are getting disrupted you need to understand the root cause first. We have listed the reasons behind this error along with simple fixes for your understanding. For more clarification regarding the solutions, you can then seek help from the BSNL Customer Support. They’ll guide you appropriately to troubleshoot your issue permanently.
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