Spectranet Broadband: Plan, Registration Process, Installation Charges & Customer Care

Established in 2000, Spectra has emerged as a premier Internet Service Provider (ISP) renowned for its high-speed, fiber-based broadband solutions in India. The company’s focus on cutting-edge technology and customer satisfaction has made it a preferred choice in the broadband market. Spectra stands out for its commitment to innovation and customer-centric services.

Serving both residential and business sectors, Spectra offers unparalleled broadband services known for their reliability and speed. With extensive enterprise connectivity in over 30 cities nationwide, Spectra’s home broadband is currently available in key regions such as Delhi-NCR, Bengaluru, Mumbai, Pune, and Chennai. Boasting a significant clientele of over 10,000 businesses and 20,000 home users, Spectra continues to elevate the broadband experience with its exceptional facilities and benefits.

Spectranet Broadband Plans: Home & Business

Home Broadband Plans

Before diving into the details of Spectranet broadband plans for homes, it’s crucial to understand the features and benefits they offer. Spectranet Broadband ensures high-speed internet connectivity, reliable service, and a range of additional perks that cater to diverse user needs.

Business Broadband Plans

Spectra offers diverse broadband plans tailored for businesses across various cities like Delhi, Noida, Gurugram, Bangalore, Mumbai, and Chennai. These plans cater to different budgets and speed requirements. Below are the details of available plans:

New Spectranet Broadband Connection Registration

For Home

• Visit Spectra’s official website and perform a location check to confirm availability.
• Select your desired plan from the available options.
• Call the toll-free number 18002660099 to initiate the registration process.
• Choose your preferred plan and be aware of additional charges such as Rs. 1000 for installation, Rs. 2000 for security deposit (refundable), and 18% GST.

For Business

If you run a business in Chennai, Mumbai, Noida, Delhi, Bengaluru, or Gurugram, you can use Spectra’s broadband network.

• To start the registration procedure, go to the official Spectra website.
• Navigate to the ‘Contact Us’ area and complete the provided form with precise information.
• Select the product you are interested in and include information such as your email address, phone number, name, company name, and the city where your firm is located.
• Make sure to check the consent box expressing your desire to be contacted by Spectra and its partners. Once you’ve submitted the form, a Spectra representative will contact you right away to discuss next steps.

Essential Documents Required For Spectranet Broadband Connection

These documents collectively ensure compliance with regulatory requirements and facilitate the smooth processing of your broadband connection request. Having these documents readily available expedites the application process, enabling swift setup of your business broadband connection.

• Present a valid government-issued identity like Aadhaar or PAN card for identification purposes.
• Provide proof of residence such as a utility bill or rent agreement to verify address details.
• Furnish company-related documentation including business registration and GST certificates.

Also Read: How Can You Protect Your Information When Using Wireless Technology: Security Suggestions

Spectranet Broadband Installation Charges

Before deciding on a plan, it’s critical to examine additional charges above the basic expenses. These include a Rs. 1000 installation fee, a Rs. 2000 refundable security deposit, and 18% GST. These supplemental expenses are important considerations while selecting the best plan. The installation fee includes the setup of the service at your location, assuring continuous connectivity.

The security deposit is a preventive measure for any potential damages or outstanding payments and is refunded if the service is discontinued. Furthermore, including GST assures compliance with tax legislation, which improves billing transparency. Understanding these additional charges is critical for making an informed selection about your internet package.

Check Existing Spectranet Broadband Plan Data Usage

To check your Spectranet data balance and track your consumption, follow these steps:

• Visit the Spectranet official website 
• Click the ‘Self Care’ option in the blue menu.
• You will be sent to the next page, where you will see the ‘Login to SelfCare’ button. Click on it.
• Log in to your account with the user ID and password issued by Spectranet. Make sure to change your default password for security.
• When you log into your account, you will see your unique dashboard.
• Look for the ‘data balance’ option, which is typically displayed as three figures separated by a colon (10:153:67). In this case, 10 indicates 10GB, 153 represents 153MB, and 67 represents 67KB of remaining data consumption.

Simple Ways To Pay Spectranet Broadband Connection Bill

• Online Payment via Spectra Website: Log in to your account, navigate to “Bill Payment” or “My Account,” review bill details, choose a payment method, enter payment details, and confirm the transaction.
• Spectra Mobile App: Download the app, log in, access “Bill Payment” or “My Account,” verify bill amount, select payment method, provide payment details, and receive confirmation.
• Auto-Pay Option: Set up auto-pay on the Spectra website or app by accessing “Auto-Pay” or “Payment Preferences,” choose payment method, set payment date, and confirm selection to automate bill payments.
• Payment through Payment Gateways: Use third-party platforms like Paytm, PhonePe, or Google Pay, select “Spectra” as service provider, enter account details and bill amount, choose payment method, and complete transaction.
• In-Person Payment: Visit nearest Spectra office or authorized payment center, provide account details and bill amount to representative, choose payment method, complete transaction, and collect payment receipt as proof.

Process To Renew Existing Spectranet Broadband Plan

Spectranet provides a variety of convenient online payment alternatives, reducing the need to wait in long lines. Customers can conveniently pay their invoices using seamless digital ways. Users can easily renew their data subscriptions by visiting the official website and using the Spectranet Portal. By entering in with their credentials, consumers can choose their preferred plan and pay with credit/debit cards, net banking, or other online portals. This shortened method assures a seamless and fast transaction. Say goodbye to the inconvenience of old payment methods and welcome the simplicity of Spectranet’s online payment options.

Online Payment Options:

The official website provides access to the Spectranet Portal.

• Log in using your registered credentials.
• Go to My Account or Subscription.
• Select the chosen data plan for renewal.
• Choose from credit/debit cards, net banking, and other online payment methods.
• Enter the relevant payment information, such as card number and CVV.
• Check the payment summary for accuracy.
• Confirm the payment or renewal process. Following a successful transaction, you will receive a confirmation message or email.

Also Read: How Encryption Completely Seals Personal Data In Today’s Digital Era

Physical Payment Options:

• Visit the local Spectranet Retail Outlets.
• Assistance is available with plan selection and payment.
• Carry your Spectranet account information and cash.
• Implement a cash-only policy in some areas.
• Alternatively, pay at a nearby bank branch.
• Please provide your Spectranet account information and payment amount.
• A smooth transaction is guaranteed by using the correct cash or check.

Customer Care Details

To reach Spectra customer care, utilize the following contact options:

• New Connection: Dial 1860 266 0099, available Monday to Saturday from 9:00 AM to 6:30 PM IST.
• Customer Support: Call 1800 121 5678, operational Monday to Saturday from 9:00 AM to 6:30 PM IST.
• Email: Send inquiries to support@spectra.co and expect a response within 48 hours.
• Webchat: Engage in live chat support, accessible for 12 hours.
• Facebook: Visit https://www.facebook.com/OnSpectra/ for assistance.
• Twitter: Reach out via https://twitter.com/OnSpectra.

Deactivate Spectranet Spectranet Broadband Connection

• Customers can request termination by sending an email to support@spectra.co
• Business clients must submit requests using their registered email address or an authorized agent.
• Home users can begin disconnection by calling customer support at 18001215678.
• When the deactivation request is received, an acknowledgment is sent to the customer, along with a unique request number.

Other Broadband Details