Sun Direct is a leading DTH provider in India known for its unique channel packages and excellent service. It offers a wide range of channels to meet the preferences of viewers across different languages and interests. Sun Direct has changed how people enjoy entertainment by offering tailored channel combinations. With many awards, it’s a top choice for viewers, offering smooth viewing for both new and existing customers.

Sun Direct DTH Plans (HD & SD)

Sun Direct DTH provides a variety of recharge plans to suit the different needs of its users across India. These plans include a range of channels to ensure a fulfilling entertainment experience. The prices start from Rs 50 and goes up to Rs 300. Plans are categorised into HD and SD channels for easy comparison into four different segments listed below.

• SUN Direct Curated Packs
• SUN Direct Bouquets
• Broadcaster Bouquets
• Broadcaster Alacarte

Purchase Sun Direct DTH Connection

When considering purchasing a new Sun Direct DTH Connection, customers have three distinct options to choose from, each catering to different preferences and requirements.

Entrustment Model: In the Entrustment Model, Sun Direct owns all the rights to the equipment and accessories, offering customers a hassle-free experience.

• To subscribe to this model, customers simply need to pay Rs 1,153* for an SD or HD connection.
• They can enjoy benefits like unlimited recording, a 3-year warranty on the set-top box, and free delivery, installation, activation, and demo.
• Customers can subscribe to this model directly through the Sun Direct website or authorized dealers.

Outright Model: With the Outright Model, customers have the opportunity to own their DTH connection, including the set-top box and accessories.

• The cost for both SD and HD connections is Rs 3,500*.
• This model also provides unlimited recording, a 1-year warranty on the set-top box, and free delivery, installation, activation, and demo.
• Customers can purchase this model by visiting the Sun Direct website or authorized dealers.

Rental: The Rental Model allows customers to avail a new DTH connection, including the set-top box and accessories, on a monthly rental basis.

• To subscribe to this model, customers need to pay Rs 3,500* for both SD and HD connections, along with a refundable security deposit.
• Similar to the other models, this option also offers unlimited recording, a 3-year warranty on the set-top box, and free delivery, installation, activation, and demo.
• Customers can subscribe to this model through the Sun Direct website or authorized dealers.

Sun Direct DTH  Set Up Box Installation & Charges

Sun Direct DTH ensures seamless install ation processes with transparent charges to enhance customer satisfaction. Their Set Up Box Installation & Charges are designed to provide convenience and affordability. Customers can easily upgrade their set-top boxes or install new ones with minimal hassle.

In case of minor changes such as removing a faulty cable or just removing the set-top box or antenna, no additional charges apply. However, the total upgrade charges for box upgrades include the box price and visiting charges. Installation is complimentary, and customers receive a complimentary 10-meter cable. Additional charges may apply for cables exceeding 10 meters.

Recharge Sun Direct DTH Plan Online & Offline

Recharging your Sun Direct DTH plan has never been easier, offering convenient options both online and offline. Whether you prefer the ease of online transactions or the personal touch of offline recharges, Sun Direct ensures a hassle-free experience. With multiple payment methods and instant recharges, managing your DTH subscription is now more convenient than ever.

Online Website Recharge

• Log in to your Sun Direct account on the official website.
• Navigate to the “Quick Recharge” section.
• Choose your preferred option to enter details: Registered Mobile Number, Smart Card / CDSN no, or CR-ID.
• Enter the recharge amount and select your subscription pack.
• Proceed to recharge and choose your mode of payment (Debit Card, Credit Card, Paytm Wallet, UPI, Net Banking).
• Complete the payment process to recharge your DTH account instantly.

Paytm Recharge

• Open the Paytm app or website.
• Select the “DTH” option from the home screen.
• Choose “Sun Direct” as your DTH operator.
• Enter your subscriber details and recharge the amount.
• Proceed to payment and select your preferred payment method (Credit Card, Debit Card, Net Banking).
• Complete the payment process to recharge your Sun Direct DTH account.

Offline Recharge

• Visit a nearby Sun Direct retail outlet or an authorized dealer.
• Provide your subscriber details and recharge amount to the retailer.
• Pay in cash or through other available payment methods.
• The retailer will recharge your Sun Direct DTH account manually, and you will receive a confirmation message once the recharge is successful.

Add Or Remove Channel In Sun Direct DTH Connection

Adding or removing channels from your Sun Direct DTH connection is a breeze with the easy-to-follow steps provided below. Whether you’re looking to customize your viewing experience by adding new channels or streamlining your subscription by removing unwanted ones, Sun Direct offers multiple convenient methods to cater to your preferences. Here’s how you can manage your channel lineup effortlessly.

Channel Addition Through Online Website

• Visit the Sun Direct official website
• Click on ‘My Account’ located at the top right corner.
• Log in with your registered mobile number, smart card number, or customer ID.
• Navigate to the Subscription Pack page.
• Choose your desired bouquets or Ala-Carte channels.
• Proceed with the payment.

Add Channels Through Sun Direct Ala Carte

• Customize your DTH package by selecting specific channels according to your preferences.
• Mix and match to create your personalized bundle or add individual channels to your existing subscription packages.
• For new connections, simply call 1800 123 7575/1800 103 7575/76010 12345 or click on ‘New Connection.’

To Add or Remove Channels via Phone

• Call 1800 103 7575 or 1800 123 7575 for assistance. You can also give a miss call on 7601012345 from the mobile number linked with Sun Direct D2H Connection
• Inform the customer service representative about the channel you want to add or remove and follow the instructions provided.

To Add or Remove Channels via Text Message

• Open your phone’s messaging app.
• For adding a channel, type “<Insert Channel Code> <Smart Card or CDSN number>” and send it to 9600058585.
• For removing a channel, type “<DROP Channel Code> <Smart Card or CDSN number>” and send it to 9600058585.

To Remove Sun Direct DTH Online

• Visit the Sun Direct official website
• Click on ‘My Account’ at the top right corner.
• Log in using your registered mobile number, smart card number, or customer ID.
• Go to the Subscription Pack page.
• Select the channel you wish to remove.
• Confirm the removal.

Sun Direct DTH Top Channels List

• Adithya TV
• Caption News
• DD Saptagiri
• ABN Andhra Jyoti
• Asianet Suvarna News
• Colors Kannada
• Amrita TV
• Asianet
• ABP Ananda
• Colors Bangla Cinema
• ABP Majha
• 9XM
• Aaj Tak
• Discovery Channel

Sun Direct DTH Customer Care Details

Sun Direct DTH provides a range of support options for quick and effective assistance with any concerns you may have. Whether it’s technical issues, account inquiries, or help with new connections or package upgrades, their customer care team is available to assist. You can contact them through phone, email, or their 24/7 helpline, ensuring easy access to solutions for matters like DTH reactivation or package modifications.

• Sun DTH Customer Care Number: Reach out to Sun Direct DTH customer care via their toll-free numbers: 1800-103-7575 or 1800-123-7575.
• Email: Send an email detailing your query or concern to [email protected]
• 24*7 Helpline: Access round-the-clock assistance by dialing 76010 12345.

Deactivate Sun Direct DTH Connection

Contact Customer Support

• Call Sun Direct customer care at 1800 270 6633.
• Provide your account details to the customer care representative.
• Request for account closure.
• The customer care representative will guide you through the process and inform you of the next steps.
• You will receive a confirmation email once your account is closed.

Stop Recharging Your Account

• Simply refrain from recharging your Sun Direct DTH account.
• Your account will eventually be deactivated due to non-payment.
• Please note that this method may take some time, and your account may remain active for a period even if you stop recharging it.

Top 10 Features Offered By Sun Direct DTH

• High-Definition (HD) Channels: Enjoy superior picture quality with HD channels, offering sharper and clearer images for an enhanced viewing experience.
• Electronic Program Guide (EPG): Access an on-screen TV guide, making it easy to find and schedule your favorite shows and programs.
• Parental Control: Ensure the content your kids watch is suitable for their age by using the parental control feature to restrict access to certain content.
• Dolby Digital Sound: Experience immersive and crystal-clear audio with Sun Direct’s HD setup box, which provides high-quality Dolby Digital sound for your entertainment.
• Interactive Services: Access a range of interactive services such as games, quizzes, and more directly through your Sun Direct DTH connection.
• Regional Language Support: Enjoy content in your preferred language with Sun Direct’s support for multiple regional languages, catering to diverse audiences.
• Multi-Audio Support: Switch between different audio tracks for programs and movies with Sun Direct’s multi-audio support feature.
• Video-on-Demand (VOD): Explore a wide selection of movies, TV shows, and other content with Sun Direct’s video-on-demand service, allowing you to watch what you want when you want.
• Remote Recording: Schedule recordings of your favorite programs even when you’re away from home, thanks to Sun Direct’s remote recording feature.
• 24/7 Customer Support: Get assistance with any issues or queries round-the-clock through Sun Direct’s dedicated customer support team, ensuring a seamless viewing experience.

Conclusion

In conclusion, the Sun Direct DTH connection continues to thrive in the competitive market, offering users a seamless and enriching entertainment experience. With its wide array of channel packs, user-friendly recharge options, and reliable service, Sun Direct caters to the diverse needs of its subscribers. From convenient online recharges to personalized customer support, users can enjoy the convenience and flexibility that Sun Direct DTH provides. As the industry evolves, Sun Direct remains committed to delivering top-notch services and ensuring maximum satisfaction for its users.