Reliable Techniques to Resolve “Firefox Black Screen” Issue

Firefox’s black screen issue is often faced by a lot of users who tend to use Mozilla Firefox for surfing the internet. This significant error originates due to a technical glitch but can be resolved with relevant steps if followed in a synchronized manner.

The Problem

The notable issue of Firefox black screen occurs due to the presence of bugs within the latest version due to which users don’t get to access the browser for their work purposes. It’s also possible that due to some technical glitch that occurs when tampered hard drives are implemented within the browser and users tend to face firefox black screen issues. Though we have already discussed the reasons which lead to this issue, as per Firefox authorities, it’s taking place due to the OMTC (Off Main Thread Compositing) feature which provides the liberty to the users of watching music videos and movies effortlessly with ease.

The Solution

With so much discussion about multiple reasons which leads to this issue let’s now proceed to talk about the solutions in a detailed manner.

Method 1: Upgrade the Firefox Browser

1. The first step deals with opening the ‘Mozilla Firefox’ browser on the screen.
2. Tap on three lines which you will see on the topmost right corner of the screen.
3. Select option ‘Help’ which would be displayed after clicking on the three lines.
4. Choose Help > About Firefox further which Firefox will check for the recent updates and will update it instantly within a few minutes. ( This step would be skipped if there’s no update for the Firefox browser )
5. Again, choose from the menu Help > About Firefox.
6. Turn off the PC or laptop and start it again to see the changes in the system.

Method 2: Deactivation of Firefox Extensions

1. Users need to open the firefox browser installed within the PC.
2. Now type about: addons” (without quotes) in the space available within the address bar.
3. Tap ‘ Enter’
4. Click ‘Disable’ which would be available next to each extension and will further deactivate all the extensions present in the browser.
5. Start the system once again and allow only one extension to run at a particular time which would help you to identify the cause of this issue.
6. Post activating one extension, restart the PC again and discard all the extensions incorporated within the system.
7. Reboot the PC to see the visible changes.

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Method 3: Commence the Firefox Browser in Safe Mode

1. The first step deals with opening the ‘Mozilla Firefox’ browser on the screen.
2. Tap on three lines which you will see on the topmost right corner of the screen.
3. Select option ‘Help’ which would be displayed after clicking on the three lines.
4. Choose Help > Restart with Add-ons Disabled“ and revive the firefox browser.
5. Tap on ‘ Restart ‘ from the pop-ups displayed on the screen which would dismantle all the add ons available within the browser.
6. Let ‘Firefox Browser’ restart and wait for some time.
7. Choose ‘Start in Safe Mode’ to check whether the issue has been resolved or not.

Method 4: Deactivate the Hardware Acceleration

1. Users need to open the firefox browser installed within the PC.
2. Now type about: preferences” (without quotes) in the space available within the address bar.
3. Tap ‘ Enter ‘.
4. Uncheck “Use recommended performance settings“ which would be displayed under the Performance option on the screen.
5. Uncheck the option “Use hardware acceleration when available“ which would be displayed under the Performance option on the screen.
6. Now shut down the Firefox browser and reboot the system.
7. Check whether the firefox black screen issue has been resolved or not.

Method 5: Disable the Antivirus and Firewall for Short Period

1. Choose Disable from the options available under the Antivirus Program.
2. Deactivate auto-protect which would also deactivate the specific Antivirus program.
3. Choose a short time frame under which the Antivirus will remain disabled and then restart the system.
4. Check if the issue has been resolved or not.
5. Tap on the option ‘ Control Panel ‘ from the search results.
6. Choose ‘System and Security.
7. Choose ‘ Windows Firewall’.
8. You will see the option to either turn it on or off under the left window panel.
9. Close the Windows Firewall and reboot the PC to check whether the issue has been resolved or not.

Note: All these techniques are far different from each other and need to be followed in a streamlined manner to resolve the issue.

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Conclusion

It’s possible that the results would not be displayed within seconds and will take some time but constant incorporation of these techniques will resolve the firefox black screen issue at a faster rate without any hassle. Also, all the above-mentioned steps are verified and tested by genuine sources to help our audience and if you still face any issue then do let us know so that we can help you out!