Airtel has been giving extremely tough competition to Reliance Jio and other telecom companies. It offers fast recharge, bill payment, affordable broadband plans, callertunes activation, multiple OTT subscriptions & alot more features to the users. Many individuals have been purchasing Airtel SIM and some have also got their SIM ported from other mobile operators to Airtel. However, when you switch from one network to another then you’re unable to send/receive SMS on an Airtel number. Within 24-48 hours your ported SIM will get activated and you can start sending and receiving messages on Airtel. Though it’s a common reason for message failure there are many more about which we have discussed below. Additionally, the solutions have been also described for quick fixes.
You’re likely to encounter technical errors when using a SIM card, mobile, PC, etc. Currently, we’re talking about how to fix incoming and outgoing message failures in Airtel, and here are the main causes & guaranteed workable solutions that you can implement to eliminate this problem.
On Android devices, Google has an in-built Google Messages app for messaging services. However, if suddenly you’re facing constant hindrance in sending and receiving messages on Airtel then it could be that your messages app is not updated. Your app might also not open if you’re using the old version. Update Google Messages by following the instructions below:
After updating the messaging app, send a message to one of your friends and check whether it’s getting delivered or not. There’s a high probability that if network settings are accurate and you have enough balance then updating the app will quickly resolve the issue.
+91 is the country code for India. If you’re sending a message to someone in India without this country code or entered some other symbol digit by mistake then your message won’t get delivered to them. Also, you will not receive a message if someone has not entered the +91 code before your number while sending you a message. If someone complains to you that they’re unable to send you a text message then ask them to check if they have added the +91 prefix before the 10-digit number or not.
Certainly, the most common reason can be resolved within seconds. You can update the right SMSC number from your device message settings or by dialling *#*#4636#*#* USSD code. Each state has a separate SMSC number so make sure that the SMS centre number entered in your device is assigned for your region. Upon updating the correct SMSC number your message services will work efficiently.
Google Messages also occupies space to store messages just like WhatsApp occupies storage for media, documents, chats, etc. If you’re a frequent SMS user and use text messages to communicate with your friends then after a certain period your storage will get full unexpectedly. This will be another reason if you’re unable to send/receive SMS on Airtel number. Henceforth, you need to delete unused old messages to resume the process of sending and receiving messages on your Airtel number.
Unfortunately, if you have Airplane mode turned on then you won’t be able to send/receive SMS on Airtel number. This feature prohibits all communication services on your device until it’s disabled again. It’s possible that you might have turned it on by mistake and forgot about it. To disable airplane mode on Android and iOS follow the below-mentioned guidelines:
It’s essential to activate “Background Data” for the streamlined performance of Google Messages. If it’s misconfigured while rebooting the device then activate it for prohibiting incoming and outgoing message failure. Tap on the Message icon and click the ‘i’ symbol. You’ll be directed to the App Info menu. Now, go to Data Usage and toggle the button to the right. As soon as you activate this your message services will stabilize.
Also Read: Airtel Postpaid To Prepaid Process | Documents Required
Not placing your Airtel Prepaid or Airtel Postpaid SIM card properly on the SIM tray can lead to network issues. This eventually leads to violations in communication services. Remove your SIM Card and insert it again with a proper approach. You can also clean the tray for extra precautions. Wait for a few seconds after inserting the SIM card and once the network bar is visible send a sample message to anyone in your contacts to see if the issue is fixed. You can also go to messages and check if your failed messages are delivered to another recipient. If messages are getting delivered and you’re getting a response from the recipient then inserting the SIM correctly worked out for you.
Check if you have sufficient balance to send and receive text messages. If your balance validity is over then SMS services will be disrupted. You need to recharge again to continue using the SMS services. If you’re a Postpaid user and haven’t paid the monthly bill then make sure to clear your dues using a Wi-Fi connection to use voice, data, and SMS services. You can easily send and receive messages on your Airtel number if there’s necessary balance available to use that service. You can check plans on Airtel Official Website, Paytm, PhonePe, Airtel Thanks App etc.
If you’ve made a switch from Android to iOS device without disabling iMessages then your messages won’t get delivered to your new Android device. You need to turn off iMessage on your iPhone to use SMS services on Android. Open your iPhone > Go to Settings menu > Messages > Turn Off iMessage and now you can use messaging services on Android anytime. Make sure that you’re removing and inserting the SIM card properly while performing this procedure on both devices.
If you recently blocked or deactivated your old Airtel SIM and got a replacement SIM then you’ll be unable to send/receive SMS on your Airtel number until 24 hours. Your new SIM will get activated within a day once you complete the tele-verification process via IVR. So, if you try to send messages before 24 hours then they’ll likely fail as the SIM card is not fully activated. In such cases, you’ll also not receive messages on your number from anyone.
You can also try your hands on a few other useful fixes that resolve the message failure issue on Airtel. The approach is quite simple like removing excessive cache via settings, paying the mobile bill on time, or sending messages in a proper format within a specific limit asserted by the SMS Department. In case you need any assistance with these methods drop your queries in the comments section and we’ll specify the solutions.
Also Read: Airtel Duplicate Bill For Postpaid And Broadband
SMS is an instant source of communication when internet services are unstable or down. You all would also completely agree that having multiple sources of communication is better than just relying on one. These text messages are easy to send and just require a good network and enough balance. However, just like the internet, sometimes SMS services also face a glitch that needs to be resolved at the earliest. If you’re unable to send/receive SMS on Airtel then implement the solutions listed in this article for a smooth fix. On the other hand, you can also reach help from Airtel Customer Support for better assistance.
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